PT Test Proctor and VA Counselor

Job Summary:

Performs duties needed to support students, faculty, administrative staff, and test takers. Ensures the smooth operation of the office. 

Duties/Responsibilities:

This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.

· Provides assistance and information to visitors, students, faculty, and staff. Answers the telephone, routes calls, and accurately records messages, and schedules appointments.

· Participates in registration each semester by assisting students with completion of registration form and entering registration. Inform students of the procedure for registering on the web for seated and online classes.

· Using organizational skills, knowledge of filing systems, and accuracy, maintains files of correspondence, reports, and general information for staff, faculty, and students.

· Maintains up-to-date knowledge of computer software/hardware and office supplies. Ensures that the copy machine is in working order.

· Using a computer and software, types, proofs, and edits correspondence from handwritten documents; duplicates and distributes information.

· Routes flow of information and correspondence.

· Operate as Test Proctor for the St. Robert Test Center.

· Assist military students with VA/military benefits questions.

· Provide guidance to military students on available benefits.

Required Skills/Abilities: 

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

· High school diploma, or equivalent, with some clerical/receptionist experience.

· Ability to understand and interpret instructions to accurately complete work.

· Ability to concentrate and attention to detail to accurately maintain records and relationships.

· Ability to accurately key information for typing, correspondence, reports, and so forth

· Ability to operate commonly used office equipment, such as telephone, voice mail, e-mail, adding machine, office copier, personal computer, fax machine, typewriter, and so forth.

· Experience with and working knowledge of personal computers and software packages, specifically Microsoft Office, as well as the ability to learn and utilize the IB M iSeries and related software.

· Ability to organize information for filing, and so forth.

· Excellent interpersonal communication skills are required including courtesy and tact in order to deal effectively with callers, visitors, students, faculty, staff and Military personnel. 

· Ability to work well in stressful situations. 

· Excellent organization skills and knowledge of filing systems 

Education and Experience:

• High school diploma, or equivalent, with some clerical/receptionist experience.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate.