What are the responsibilities and job description for the Senior Technical Lead position at DRUM Associates?
Company Summary: Our client is a global insurance provider offering commercial property, casualty, and specialty coverage, backed by strong financial stability and deep industry expertise. Their small commercial division focuses on leveraging technology to simplify and modernize insurance for professionals and small businesses in a fast-paced, collaborative environment. The organization promotes a culture rooted in integrity, teamwork, and inclusivity, valuing diverse perspectives and encouraging employees to contribute and grow.
Position Summary: Our client is seeking an experienced Senior Principal Technical Lead to join a high-impact engineering team focused on building and evolving a direct-to-consumer digital insurance platform. In this role, you will serve as a hands-on technical leader, responsible for guiding system design, driving full-stack delivery, and mentoring engineers while remaining deeply engaged in engineering execution. You will partner closely with Product, Architecture, and Engineering leadership to design and deliver secure, scalable, cloud-native systems supporting a high-traffic consumer platform. This is a hybrid role based in Boston.
Major Responsibilities:
- Lead full lifecycle delivery of features and services, including design, implementation, testing, and production release; contribute to and review production code as needed
- Collaborate with Scrum teams, Product, Program, and business stakeholders to define scope, prioritize features vs. technical debt, and manage tradeoffs, timelines, risks, and dependencies; translate business needs into executable engineering plans
- Promote engineering excellence by enforcing accountability, removing delivery blockers, and fostering a high-performance team culture
- Act as a senior mentor to other engineers
- Provide coaching through pairing, code reviews, and feedback to improve design quality, testing practices, and maintainability
- Participate in hiring and support team growth and development
- Resolve technical and delivery blockers through direct, hands-on involvement
- Build an inclusive environment where engineers are empowered and recognized
- Partner closely with Architecture leadership to contribute to system design, implementation, operational monitoring, and developer experience improvements across the platform
- Define and reinforce engineering standards across reliability, security, performance, and maintainability through design and code governance
- Support production stability by troubleshooting complex issues across application and infrastructure layers; lead incident response, triage, mitigation, and post-incident reviews
- Evaluate and introduce tools, frameworks, and engineering practices that improve delivery speed, quality, and system reliability
- Serve as a bridge between engineering, architecture, and business teams to ensure technical decisions align with strategic goals, cost considerations, and risk management
Required Qualifications & Experience:
- 15 years of progressive experience in software engineering
- Background as a Technical Lead, Principal Engineer, or Architect delivering enterprise-scale backend systems
- Strong hands-on expertise in Golang with emphasis on clean architecture, maintainability, and secure coding practices (e.g., SOLID, DDD principles)
- Front-end experience with React or Vue/Nuxt, building responsive, accessible user interfaces
- Strong knowledge of relational and NoSQL databases (e.g., PostgreSQL, SQL Server, DynamoDB, Redis), including schema design and query optimization
- Experience with observability and production support tools (e.g., Prometheus, CloudWatch, Datadog), including familiarity with SLIs/SLOs and on-call practices
- Deep understanding of microservices and event-driven architectures, including REST, gRPC, messaging, and distributed system patterns
- Strong AWS experience (e.g., Lambda, ECS, SQS, SNS, Step Functions, RDS, S3) and cloud-native design principles
- Solid grounding in system design, with ability to evaluate tradeoffs across scalability, performance, security, and maintainability
- Experience with CI/CD pipelines using tools such as GitHub Actions, GitLab, or CircleCI; familiarity with modern branching and automated testing strategies
- Experience working in Agile environments and participating in sprint planning and delivery cycles
- Proven ability to mentor and work alongside 5–10 engineers
- Strong communication skills with ability to align technical execution to business objectives
Preferred Experience:
- Background in Property & Casualty or regulated insurance/financial services environments
- Experience supporting high-availability production systems
- Familiarity with compliance, security, and enterprise governance requirements
- Demonstrated ownership mindset and ability to operate in fast-moving, collaborative teams