Receptionist / TITLE CLERK

Overview

Join our dynamic team as a Receptionist / Title Clerk, where you'll be the friendly face and efficient coordinator that keeps our dealership running smoothly. This vital role combines front desk responsibilities with title processing and administrative support, ensuring seamless customer interactions and accurate vehicle documentation. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for automotive sales and customer service, this is the perfect opportunity to grow your career in the automotive industry.

Duties

• Greet customers warmly and professionally, providing exceptional customer service at all times.
• Manage incoming calls with polished phone etiquette, directing inquiries to the appropriate departments.
• Process automotive sales paperwork accurately, including title transfers, registration, and related documentation in compliance with state transportation regulations.
• Maintain and update sales pipeline records using dealership management software such as CDK or similar platforms.
• Assist with inventory management and control to ensure vehicle availability aligns with sales goals.
• Support outbound sales efforts through client communication, follow-ups, and appointment scheduling.
• Handle cashiering duties, including processing payments and maintaining accurate financial records.
• Perform data entry tasks efficiently to support administrative functions and record keeping.
• Coordinate with sales management to ensure smooth flow of high-end and retail sales transactions.
• Ensure compliance with all dealership policies, including automotive repair procedures and retail math standards.

Skills

• Exceptional organizational skills with keen attention to detail in inventory control and automotive paperwork processing.
• Strong communication skills, both verbal and written, including bilingual or multilingual abilities for diverse client interactions.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily administrative tasks.
• Experience with automotive sales processes, including retail sales math and dealership software such as CDK or equivalent.
• Knowledge of state transportation regulations related to vehicle titles and registration.
• Customer service expertise with a professional demeanor and excellent phone etiquette.
• Ability to manage multiple priorities efficiently while maintaining accuracy in data entry and record keeping.
• Outbound sales experience coupled with a proactive approach to building client relationships through public speaking or client communication skills.
• Familiarity with inventory management systems and inventory control procedures within a retail or dealership setting.
• Administrative experience supporting sales teams or office operations in a fast-paced environment.

Embark on a rewarding career where your organizational talents, communication skills, and passion for the automotive industry will make a real difference! We’re committed to fostering an inclusive environment that supports your professional growth while delivering outstanding service to our valued clients.

Pay: $20.00 - $23.00 per hour

Expected hours: 40.0 per week

Experience:

• Title processing: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $20 - $23