What are the responsibilities and job description for the Office Administrator position at Driftwood Hospitality Management?
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Job Summary
The Office Administrator is the face of the corporate office and the first point of contact for employees, executives, vendors, and visitors. This role is critical in setting a professional, welcoming tone while ensuring the office operates smoothly and efficiently. The ideal candidate is organized, detail-oriented, and service-driven, with the ability to balance front desk responsibilities and administrative support in a fast-paced corporate environment.
ESSENTIAL JOB FUNCTIONS
Front Desk & Office Presence
KNOWLEDGE, SKILLS & ABILITIES
Knowledge
Job Summary
The Office Administrator is the face of the corporate office and the first point of contact for employees, executives, vendors, and visitors. This role is critical in setting a professional, welcoming tone while ensuring the office operates smoothly and efficiently. The ideal candidate is organized, detail-oriented, and service-driven, with the ability to balance front desk responsibilities and administrative support in a fast-paced corporate environment.
ESSENTIAL JOB FUNCTIONS
Front Desk & Office Presence
- Greet visitors, vendors, and employees in a professional and friendly manner
- Answer, screen, and direct incoming phone calls and general inquiries
- Maintain a clean, organized, and professional reception and common areas
- Manage visitor log and coordinate guest access with internal teams
- Provide day-to-day administrative support to corporate staff and leadership
- Schedule meetings, manage conference room calendars, and assist with meeting setup
- Handle incoming and outgoing mail, packages, and courier services
- Maintain organized filing systems and office documentation
- Monitor and replenish office supplies, kitchen, and break room inventory
- Place orders and coordinate with vendors to ensure timely delivery of supplies
- Maintain office equipment and coordinate repairs or service as needed
- Review and process employee expense reports for accuracy and compliance with company policies
- Assist with invoice tracking, coding, and coordination with accounting
- Maintain organized records related to office expenses and administrative budgets
- Assist with internal communications and announcements
- Coordinate company meetings, events, and team activities at the corporate office
- Act as a liaison between departments, vendors, and building management
- Support onboarding logistics for new hires, including workspace setup and supply preparation
- Assist with special projects and administrative initiatives as assigned
- Identify and implement improvements to office processes and efficient
- 2 years of administrative, receptionist, or office support experience in a corporate environment
- Strong communication and interpersonal skills with a professional demeanor
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general office systems
KNOWLEDGE, SKILLS & ABILITIES
Knowledge
- Office administration practices and procedures
- Basic expense reporting and invoice processing
- Customer service and professional office etiquette
- Office systems, equipment, and business communication tools
- Strong communication and interpersonal skills
- Organization and time management
- Attention to detail
- Multitasking and prioritization
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Maintain a professional and welcoming presence
- Handle multiple tasks in a fast-paced environment
- Manage confidential information with discretion
- Adapt to changing priorities and support various teams
- Work independently and collaboratively
- Complete all duties as assigned
- Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
- Occasional twisting, bending, stooping, reaching, standing, walking,
- Frequent talking, hearing, seeing and smiling.
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room Discounts
- Employee Food and Beverage Discounts