Administrative Assistant

Position Overview
The Sales Coordinator plays a vital role in supporting the hotel’s sales and events team while gaining hands-on experience in the fast-paced world of hospitality. This position is ideal for someone who is eager to grow a career in hotel sales, event planning, or hospitality management. As a Sales Coordinator, you’ll work alongside experienced leaders, collaborate with multiple departments, and gain the skills needed to advance into sales manager or event planning roles.

Key Responsibilities

• Support the sales team with booking and coordinating weddings, meetings, conferences, and other events hosted at the hotel.
• Respond promptly and professionally to client inquiries, providing accurate information about hotel services, packages, and amenities.
• Maintain consistent communication with clients via phone and email, ensuring questions are answered and event details are confirmed.
• Assist in preparing sales proposals, contracts, presentations, and banquet event orders (BEOs).
• Prepare and distribute reports, client correspondence, and internal documentation.
• Manage group room blocks and reservations in coordination with the reservations team.
• Collaborate with internal departments—including banquet, catering, housekeeping, accounting, and reservations—to ensure seamless event execution.
• Utilize hotel sales and event software (e.g., CI/TY or equivalent) to track leads, record client interactions, and generate event orders.
• Perform administrative duties such as filing, data entry, scheduling, and maintaining office supplies.
• Provide support to the Hotel Leadership Team on special projects and initiatives as assigned.

Qualifications

• Previous experience in hospitality, sales, or administrative support preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with sales/event management software (such as CI/TY) a plus but not required
• Ability to work collaboratively with multiple departments and deliver exceptional service under deadlines.
• A positive, professional attitude with an interest in developing a career in hotel sales, events, or hospitality management.