What are the responsibilities and job description for the Host position at Drift Seafood?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a vibrant restaurant setting. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in the hospitality industry.
Duties
- Greet guests warmly upon arrival and manage the seating process efficiently.
- Maintain an organized waiting list and communicate wait times to guests.
- Utilize Toast POS or similar systems to manage reservations and table assignments.
- Assist with guest relations by addressing inquiries and resolving any issues promptly.
- Collaborate with servers and kitchen staff to ensure smooth operations during service.
- Answer phone calls with professionalism, providing information about the restaurant’s menu and services.
- Uphold cleanliness and organization of the host/host area, ensuring it is inviting for guests.
Requirements
- Previous experience in a restaurant or hotel environment is preferred but not mandatory.
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate effectively with guests and team members, both verbally and non-verbally.
- Familiarity with POS systems, particularly Toast Tables, is a plus.
- Excellent phone etiquette and interpersonal skills are essential.
- A passion for hospitality and food service, with a keen attention to detail.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
Join us as we create memorable dining experiences for our guests!
Job Type: Full-time
Pay: $15.49 - $17.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Ventnor City, NJ 08406 (Required)
Ability to Relocate:
- Ventnor City, NJ 08406: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17