Human Resources Coordinator

The HR Coordinator will assist the Human Resources Business Partners (HRBP) throughout the Northern California market on various HR matters and provide overall administrative support for the field Human Resources department including but not limited to the following key responsibilities...

KEY RESPONSIBILITIES:

HR Administration

• Provide information to third party administrator of unemployment compensation as well as coordinate with restaurant management regarding unemployment claims.
• Attend meetings, as required, to record, prepare, and distribute approved minutes.
• Provide administrative support to the HRBPs as needed by scheduling meetings and appointments, answering phone calls, and responding to inquiries from Employees and managers.
• Draft offer letters and ensure onboarding process completion of new hires
• Respond to employee request for records and employment verification requests
• Assist with HR related project deliverables as assigned.

Employee Relations/Investigations

• Assist HRBP in assigned market in HR investigations with initial employee complaint intake, gathering witness statements, and ensuring company established procedures/forms are used.
• Schedule all meetings related to employee investigations
• Prepare Employee files to provide to any requesting government agencies or assigned outside counsel on litigated matters as required.

HRIS, Reporting, Record-Keeping Compliance

• Create and label all new employee files, scan documents into an employee’s electronic file, and log Employee Relations cases into the case management system.
• Assist HRBP with processing pay rate increases into the HRIS/Payroll system for compliance with statement minimum wage increases, annual reviews, and off-cycle promotional/competitive rate changes.
• Review all disciplinary actions to ensure discipline is issued accurately and timely. Report any issues or errors to the assigned HRBP and/or department management.
• Process all suspension pending investigation and termination paperwork, update the employee’s status accordingly in the HR system.
• Establish and run various reports to ensure HR compliance such as active-no pay reports, training reports, meal/rest break execution, etc.

BEHAVIORS:

Customer Focus - Is dedicated to meeting the expectations and requirements of his/her internal customers; establishes and maintains effective relationships with internal customers and gains their trust and respect.

Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Perseverance – Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

ESSENTIAL SKILL SETS:

• Proficient in using Microsoft Excel, Word, and Outlook
• Proven ability to handle sensitive information in a confidential and professional manner
• Excellent organizational skills
• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to obtain and maintain full knowledge and understanding of company and department rules, policies, procedures and state and federal regulatory requirements

MINIMUM QUALIFICATIONS:

• At least three (3) year experience in Human Resources or related customer service position in similar environment
• High School Diploma or equivalent
• Knowledge of California labor laws strongly preferred
• Prior employee/labor relations experience preferred
• Ability to perform basic math
• Bilingual (English/Spanish) required

PHYSICAL REQUIREMENTS:

• Must be able to stand, walk and sit for prolonged periods of time in an office environment
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Ability to push, pull, carry, and lift up to 25lbs.
• Eye/hand coordination required to operate standard office equipment.

ABOUT:

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300 unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 8,000 team members and continue to grow every day!

DISCLAIMER:

You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Job Type: Full-time

Pay: $23.08 - $26.44 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have prior employee/labor relations experience?
• Do you have Talent Acquisition Experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Human Resources: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $23 - $26