Relationship Success Specialist - Marketing

A Little About Us

At Dreyer’s DKI we believe we exist to Restore Peace in Crisis for all the people we serve. We value Humility, Unity, Growth, and Ownership in all that we do.

As a mitigation and restoration company, we aim to serve our customers in a variety of ways. We believe that our customers deserve someone to help restore their homes with integrity, honesty, and clarity. 

We value all of our employees, not just because they work alongside us, but because we are all people first. We see a healthy organization where each of us are striving towards bringing excellent work and being a solution to our customers problems. We want all of our people feeling heard, valued, and respected while having a great quality of life and being compensated properly while doing so. 

Benefits for You
 

• A team who cares and values you, not just as an employee, but as a person first
• Management that holds true to integrity, honesty, and caring for our people and customers
  
• Competitive pay - Unlimited Commissions with Bonuses and Incentives
  
• Company Vehicle
  
• PTO
• Paid Holidays
  
• 401k
• Health, Dental, and Vision insurance options
• Supplemental and Life Insurance Options
• Workers comp insurance 
• Bereavement leave

Is This You?

Do you have a passion for advocating for connecting with others? Do you value building and sustaining relationships? Do you have strong people and interpersonal skills? Are you good at communicating with others? Do you have a passion for taking care of other peoples needs? Do you want a role where what you do matters? Are you the type of individual who is self motivated and strives for the best? Do you have strong problem solving abilities? If this describes you then you might just be the right fit for this role!

Overview:

The position of Relationship Success Specialist is primarily responsible for generating referrals within our target territory and referral sources in North Central Florida by identifying opportunities, soliciting new business and building relationships with clients and prospects.

The person filling this position must be a competitive, passionate, determined and a goal-oriented leader who will maximize all opportunities proactively to create new and develop current opportunities. This position will receive guidance and help from the Chief of Operations and the CEO.
This position is expected to uphold the mission statement and core values established by Dreyer's DKI.

Principle Duties and Responsibilities:

• Must display the company Core Values and Mission
• Build referral source relationships in Ocala
• Develop and maintain new and current relationships with clients/referral partners
• Set up and facilitate referral partner events consistently
• Cold calling potential clients/referral partners and adjusters to build relationships
• Communicate with customers and clients/referral partners consistently and effectively
• Understand industry-specific trends and landscapes
• Help the company to fulfill its mission
• Maintain accurate CRM files
• Integrate sales efforts with other organized marketing activities (promotions, advertising, exhibitions, telemarketing, social media marketing etc
• Attend client meetings, trade shows, networking events, conferences, etc. when advantageous
• Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
  

Qualifications/Additional Responsibilities:

• 1 -3 years of relationship management experience  
• Possess strong business development sales skills
• Ability to win friends & influence others
• Have a proven sales track record in business development and relationship building
• Strong account management experience
• Great networking & relationship building skills
• Committed to a high standard of integrity and work ethic
• Excellent communication skills
• Effective time-management within a fast-paced and risk-oriented environment
• Knowledge of Customer Relationship Database (CRM) and experience using one is highly desirable
• Excellent customer service skills
• Ability to travel within our service territory
  
• Attend departmental and company meetings as required
• Establish and maintain cooperative working relationships with those contacted through the course of work; gain cooperation through discussion and persuasion.
• Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language.
• Apply general mathematical and data entry skills, including the use of a mobile smartphone device.
• Apply established Company policies and procedures.
  Work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency.

To learn more about us please visit our Dreyer's DKI website.