What are the responsibilities and job description for the Care Team Office Manager position at Dreemteem Home Care LLC?
Work with Leads & Prospective Clients
- Handles Initial Inquiries: Responds to phone calls, web forms, and hospital or physician referrals from families seeking private home living assistance.
- Conducts Intake & Assessments: Gathers preliminary information on the senior or client's physical, cognitive, and daily living needs (Activities of Daily Living or ADLs).
- Explains Services & Options: Educates families on private-pay care models, insurance or long-term care policy navigation, and agency service agreements.
- Coordinates In-Home Evaluations: Schedules clinical or care assessments so a care manager or supervisor can visit the home to design a custom care plan.
Operational & Administrative Duties
- Manages Master Schedules: Oversees daily and weekly scheduling for field aides, nurses, or personal care attendants to prevent missed shifts.
- Ensures Compliance & Records: Maintains accurate client and staff files while upholding state and federal healthcare/home care regulations.
- Collaborates with Interdisciplinary Teams: Communicates with doctors, physical therapists, and outside vendors to keep everyone aligned on the client's well-being.
Pay: From $22.00 per hour
Work Location: In person
Salary : $22