Service Technician

By joining our team as a Service Technician, you will become a vital contributor to our mission of fostering Thriving Communities. In this role, you ensure our affordable rental properties remain top-tier homes for working families through diligent maintenance and care. From addressing resident service requests to resolving complex electrical and plumbing challenges, you are a hands-on problem solver dedicated to operational excellence. Elevate your professional journey with our family-oriented, fast-growing organization and leave a lasting, positive mark on the communities we serve.

Dream Here: Build Your Career at Dream Live Prosper Communities

We believe that building a great career is just as essential as building a great community. We are seeking motivated and dedicated professionals ready to help us enrich lives and create vibrant residential environments.

As a subsidiary of DLP Capital, we maintain a culture defined by growth, purpose, and excellence. Our staff consistently delivers superior service to ensure residents truly value their homes. DLP Capital is proud to have been recognized as a top employer and has appeared on the Inc. 5000 list of the nation's fastest-growing private companies for 13 straight years.

Dream Live Prosper Communities is the ideal destination for those seeking a mission-focused career that prioritizes leadership and meaningful impact!

About this opportunity: 

• Location: DLP Kutztown 2200 Lifestyle Ln, Kutztown, PA 19530
• Competitive Compensation with Monthly Bonus Potential
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours that may include weekends. 

Ideal Candidate Qualifications for the Service Technician Role:

• Maintenance Expertise: Proficiency in electrical, plumbing, appliance, painting, lock, and drywall/plaster repairs.
• Turnover Efficiency: Proven ability to execute apartment turns within a five (5) day timeframe in diverse building types.
• Technical Certification & Tools: Preferred HVAC certification and possession of essential basic tools.
• Interpersonal Skills: Skilled at professional communication with teammates, vendors, and residents, alongside strong problem-solving and decision-making capabilities.
• Operational Knowledge: Preferred familiarity with property management and foundational budgeting principles.
• Mobility & Reliability: Valid driver’s license, clean driving record, and dependable transportation for daily tasks and on-call duties.
• Physical Requirements: Ability to lift 50 pounds, navigate roofs or crawl spaces via ladders, and remain mobile (standing, kneeling, etc.) for long durations.
• Availability: Commitment to consistent attendance and readiness for weather-variable outdoor work and after-hours emergency rotations.

Key Responsibilities and Objectives:

• Resident Satisfaction: Deliver superior service and respond to all maintenance requests within 24 hours.
• Facility Maintenance: Execute expert repairs (HVAC, plumbing, etc.), manage ground cleanliness, and secure properties against hazards.
• Strategic Operations: Supervise service team scheduling, mentor staff, and oversee budget-conscious purchasing and shop inventory.
• Unit Readiness: Efficiently coordinate and perform 5-day apartment turnovers for incoming residents.
• Administrative & Emergency Support: Handle security deposit dispositions, attend necessary meetings, and participate in the emergency on-call rotation.
• Assign service requests for a 24-hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

What Motivates Us

Creating Positive Change: At DLP, our core focus is on delivering meaningful results for every investor, business partner, and resident we serve.

Overcoming Obstacles: We maintain a proactive mindset, treating every hurdle as a chance to innovate and find effective solutions.

Proven Success: Our rapid expansion has earned us a spot on the Inc. 5000 list of the fastest-growing private firms in the country for 13 straight years.

Who We Are

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

• Driven for Greatness: Pursuing knowledge and growth both personally and professionally.
• Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.
• Grit: Demonstrating endurance and commitment to achieve long-term goals.
• Community: Elevating the greater good and cultivating thriving relationships.
• Authenticity: Being true to ourselves and others, fostering growth through open dialogue.
• Prepared to Win: Applying discipline and consistent effort to achieve our goals.
• Kingdom Impact: Sharing God’s love through our work and service.
• Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.
• Stewardship: Committing to those who trust us with their capital, communities, and careers.
• Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.