What are the responsibilities and job description for the Door Staff (SEIU) position at Draper & Kramer Logo?
Draper and Kramer is a family owned company with over 130 years of experience providing vertically integrated property and financial services throughout the United States. Specifically, our services include multi-family residential and commercial property management, acquisition, development, debt and equity commercial financing.
The Door Staff reports directly to the Property Manager. While specific responsibilities will vary based on location, the doorperson will be responsible for greeting residents, owners, vendors, and guests, and ensuring that a high level of customer service is maintained at all times. The ability to multi-task and be adaptive to changing responsibilities while keeping a positive attitude are crucial. Strong communication and organizational skills are also key. This position is located in River North, Chicago, IL.
Schedule
- Thursday - Monday: 2:00 pm - 10:00 pm
Responsibilities
- Greet owners, residents, guests, and vendors
- Keep detailed logs of activity during a work shift
- Open doors, carry bags, receive packages, hail taxis, answer inquiries, coordinate move-ins/outs, coordinate guest or vendor sign-in
Qualifications
- Exceptional customer service skills
- Proficiency in basic computer operation
- Excellent interpersonal, verbal, and written communication skills
- Must be a self-starter and able to multi-task
- Ability to work in a fast-paced work environment which may require working holidays, weekends, and nights (based on needs at site location)
- Strong time management, organizational and problem-solving skills
It always has been and continues to be Draper and Kramer’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status or any other factor that the law protects from employment discrimination.