Bilingual Executive Director / Operations Manager

Executive Director / Operations ManagerBilingual Behavioral Health Practice

Lebanon, PA | Part-Time with Path to Full-Time | Hybrid

Help Build Something Meaningful

We believe mental health care should be accessible in the language and culture that clients call home.

Our practice was founded by a Puerto Rican psychologist who saw firsthand how difficult it can be for Spanish-speaking individuals and families to find a therapist who understands both their language and their lived experience.

We are building more than a practice—we are building a professional community where bilingual clinicians can grow, support one another, and help expand access to high-quality mental health care for Latino communities across Central Pennsylvania.

We are seeking a mission-driven Executive Director / Operations Manager who wants to help shape the future of a growing organization while building systems, supporting staff, and improving access to care.

This position starts part-time and is expected to grow into a full-time leadership role as the practice expands.

Why Join Us? Opportunity for Growth

This is not simply an office manager position.

You will have the opportunity to help build operational infrastructure, improve processes, support strategic growth, and contribute to the long-term direction of the organization.

As the practice grows, there is a pathway to increased responsibility, compensation, and a full-time executive leadership role.

Mission-Driven Work

You will play a direct role in increasing access to culturally responsive behavioral health services for Spanish-speaking individuals and families.

Values-Based Culture

We believe that excellent care begins with healthy teams.

We strive to create a workplace where people can do meaningful work, continue growing professionally, and still have the energy at the end of the day to enjoy the people and activities that matter most to them.

Flexible Hybrid Schedule

The role combines in-person leadership at our Lebanon office with flexibility for administrative work when appropriate.

Position Summary

The Executive Director / Operations Manager is responsible for overseeing the day-to-day operations of the practice and helping create the systems necessary for sustainable growth.

This role serves as the primary operational leader of the organization and works closely with ownership and clinical leadership to ensure smooth, efficient, and compliant operations.

This position focuses on business and administrative leadership and does not supervise clinical decision-making.

Responsibilities/Operations

• Oversee daily administrative operations
• Develop and improve workflows and operational systems
• Support practice growth initiatives
• Coordinate office operations and vendor relationships
• Monitor operational performance and identify opportunities for improvement
• Support HIPAA-compliant administrative processes
• Coordinate technology and EHR systems
• Support recruitment and onboarding efforts
• Assist with staff scheduling and operational support
• Support budgeting and expense management
• Assist with billing operations and revenue cycle processes

Qualifications

Preferred:

• Bachelor's degree required
• Master's degree preferred
• Experience in healthcare, behavioral health, nonprofit management, education, social services, or professional services

Strong candidates may come from backgrounds such as:

• Behavioral health administration
• Community mental health
• School administration
• Nonprofit leadership
• Healthcare operations
• Human resources
• Program management

We are especially interested in candidates who:

• Speak Spanish and English
• Understand Latino communities and cultures
• Are highly organized and self-directed
• Enjoy building systems and solving problems
• Have strong interpersonal and leadership skills
• Want to grow with an organization over time

Compensation & Growth Opportunity

$35–$45 per hour, depending on experience and qualifications.

Expected schedule:

• 20 hours per week initially
• Flexible scheduling
• Hybrid position combining in-person leadership and administrative work

Starting date: January, 2027

Don't Meet Every Qualification?

We understand that great leaders come from many different paths.

If you are passionate about our mission, believe you could be a strong addition to our team, and are excited about helping build a culturally responsive behavioral health organization, we encourage you to apply—even if you do not meet every qualification listed above.

We are often more interested in integrity, initiative, cultural humility, leadership potential, and commitment to our mission than in checking every box on a job description.

If this opportunity resonates with you, we'd love to hear your story.

Pay: $35.00 - $45.00 per hour

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Lebanon, PA 17042

Salary : $35 - $45