What are the responsibilities and job description for the Experienced Front Desk Receptionist - Dermatology Practice position at Dr Monica Scheel Dermatology?
***Please submit a cover letter explaining your interest in, knowledge of, and desire to work for Dr Monica Scheel Dermatology***
***Please complete the assessments associated with this application process. Failure to do so will render candidate ineligible for further consideration***
-------------
Our medical and cosmetic dermatology practice is searching for an Experienced Front Desk Receptionist. This person will provide high quality care and services, and act as a liaison between patients and providers. The ideal candidate for this job has at least one-year experience working at the front desk of a medical office, preferably in dermatology. A bookkeeping background is an advantage as position requires daily reconciling and balancing of takings. Sales experience is also helpful, as is a knowledge or interest in skin care products. Candidate must be customer service oriented.
Benefits:
- $250 bonus on first paycheck if 1 year experience in medical front desk setting*
- $250 bonus at 90 days
- 8 Paid Holidays Annually
- Up to 2 Weeks PTO during your 1st year employed
- Quarterly Bonuses
- Free Quarterly Relaxer treatments (Botox & Dysport)
- Up to 2 syringes of free filler annually
- Free Cosmetic spending dollars, Up to $1500 in your 1st year of employment
- Family and Employee discounts up to 45% off
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
Administrative Duties (may include, but not limited to):
- Greeting and checking in patients
- Effectively and efficiently managing providers’ schedules
- Scheduling appointments by phone, email, or in-person
- Collecting and accurately imputing patient data, demographic, and insurance information
- Collecting and processing payments
- Directing patients to the Patient Portal where they can get receipts, medical notes and invoices with codes as needed to file independent insurance claims
- Occasionally mailing out product orders and purchases if patients want them mailed
- Receiving product orders and stocking inventory in accordance with inventory management procedures
- Maintaining a clean and sanitized workspace
- Recommending and selling products to patients
- Maintaining a balanced cashbox, reporting any discrepancies to Finance manager
- Reconciling payment report at the end of each shift, resolving any discrepancies/errors before closing and leaving for the day
- Paying attention to inventory levels, notifying a manager when levels are low so orders can be placed in a timely manner
Qualifications and Skills required:
- **1 Year Front Desk Experience in a Healthcare Facility**
- Ability to multitask and think on one's feet in a fast-paced workplace
- High level of treatment and product knowledge to best recommend to patients
- Excellent verbal and written communication skills
- Detail-oriented and attention to accuracy
- Entry level bookkeeping is an advantage
- Enthusiastic and willing to learn
- Must be able to work independently
- Always maintain professionalism, tact, discretion, and confidentiality
Pay: Starting at $21/hr. Additional compensation based on experience.
Schedule: Availability Monday through Friday, 32-40 hour week, 4-5 days a week
*Terms & Conditions apply
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person