What are the responsibilities and job description for the Front Desk Receptionist position at Dr. Lily Wellness?
Overview
We are seeking an energetic and highly organized part time Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will serve as the first point of contact for visiting patients, ensuring a positive and professional experience at all times. Your technical proficiency, exceptional communication skills, and ability to manage multiple tasks efficiently will help maintain smooth office operations and foster a friendly environment.
(This is a great opportunity for someone with a license in massage therapy as well, however, massage therapy is not required for this position.)
Office Hours
- Monday: 9:30am - 12:30pm
- Tuesday: 9:30am - 5:30pm
- Friday: 9:30am - 5:30pm
- Saturday: 9:30am - 12:30pm
Duties
- Greet visitors warmly, verify appointments, and direct them appropriately to ensure a seamless check-in process
- Manage multi-line phone systems with professionalism, providing accurate information and transferring calls efficiently
- Handle incoming calls, messages, and inquiries with promptness and courtesy
- Maintain organized filing systems and appointment books.
- Support office management activities including calendar management and scheduling appointments
- Provide excellent customer support by addressing client questions, resolving issues promptly, and ensuring high levels of client communication
- maintaining of office cleanliness
Qualifications
- Strong clerical skills and customer service background
- Good hand writing
- Technical proficiency with multi-line phone systems and basic computer literacy.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Strong phone etiquette, proofreading skills, and attention to detail in all written communication
- Prior experience as a dental or medical receptionist or personal assistant is advantageous but not required
- Ability to handle confidential information discreetly while maintaining professionalism at all times
Pay: $20.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $20