What are the responsibilities and job description for the Orthodontic Front Desk/Patient Care Coordinator position at Dr. Joseph Yousefian Orthodontics?
Orthodontic Front Desk/Patient Care Coordinator
Job details
Salary
$25 - $30 an hour (depending on experience and training needed)
Job Type
Full-time
Schedule
Mo-We 8am-5pm and Thu 10am-5pm
Location
12715 Bel Red Rd STE 140, Bellevue Wa, 98005
Full Job Description
If you love working with people, thrive in a fun and supportive environment, and are looking for a long-term career opportunity in healthcare, we would love to meet you.
Yousefian Orthodontics is seeking an enthusiastic, patient-focused Front Desk / Patient Care Coordinator to join our small, quality-driven team in Bellevue.
We are a one-of-a-kind, patient-centered orthodontic practice utilizing unparalleled advanced technology and pioneering airway-focused orthodontic care—the future of the specialty. We treat children, teens, and adults who are often involved in interdisciplinary medical-dental care, and patients travel from around the world to receive our unique approach.
Our practice primarily focuses on Invisalign-based therapy integrated with advanced sleep and airway appliances, with limited use of traditional braces. We operate within a state-of-the-art medical design facility featuring private treatment suites and a high-end clinical environment—creating an exceptional setting for delivering precision care, patient comfort, and clinical excellence.
Working with our team and technology means having fun, growing professionally, and taking pride in work that truly changes lives.
What you will be accountable for:
- Greet and check in all patients in a friendly and professional manner.
- Answer phone calls and website inquiries/text messages
- Maintain productive schedules and confirm appointments.
- In charge of Accounts Receivables
- Gain financial commitment from patients and discuss payment plan options
- Present treatment plans and educate patients on treatment options
- Collect insurance information
- Ensure compliance with HIPPA, OSHA, etc.
- Respond to patient billing, treatment, and benefit inquiries.
- Other duties and responsibilities as assigned by the Dr
- (Preferred but not required): Able to process insurance for extra hours/pay
Qualifications
- High school or equivalent (Required)
- Minimum 1-year dental office experience, with 2 years preferred
- Dental Software knowledge (Dolphin, Ortho II Etc..)
- CRM knowledge, ideally with Weave
- Excellent organizational skills
- Excellent interpersonal communication skills
- Patient advocate; empathetic, adaptable, and ethical
- Ability to multitask effectively
- Proficient in Microsoft Office/Excel
Benefits
(Full time position)
- Competitive Pay
- Excellent Bonus Plan
- Health insurance stipend
- Free Parking
- Paid time off
- Employee discount
- Flexible schedule
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid sick time
- Paid time off
Ability to Relocate:
- Bellevue, WA 98005: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30