Receptionist/Financial Aid Assistant

Job Description

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Job Title: Receptionist/Financial Aid Assistant

Location: Cowan Campus

Reports To: Director of Student Services

FLSA Status: 12 months, Non-Exempt

Benefits: Employee Health, Dental, Vision and Life Insurance; Sick, Personal, Vacation, Community Service Leave; Paid Teacher Retirement; $2400 Flex Benefit Allowance; Employee Tuition Assistance Reimbursement; 401a Employer Match

Job Group: I

TC Data Code: 9

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SUMMARY

This position is responsible for the professional and efficient managing of visitors, clients and vendors, telephone calls and messages, as well as a variety of clerical support where needed, information and referral and the operation and presentation of a professional office. Operates and maintains the main switchboard and phone system.

EDUCATION and/or EXPERIENCE

High school diploma or GED; twelve months related experience and/or education.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Serve as greeter for visitors, vendors, students and clients.  Obtain name and direct to correct area.
• Operate telephone console.  Transfers calls to correct area or ends call by answering question.  Typical calls would regard; giving directions to CVTC locations, absences, enrollment, personal calls to employees and students, job placement, industry, vendors, information concerning other technology centers, testing, nursing, emergencies, meetings, etc.
• Primary contact for student accounting system in regard to reporting and tracking attendance to sending high schools, administration, and counselors. Contacts and confers with parents/guardians when students are absent without notification.
• Works with El Reno campus attendance officer as a point of contact for partner schools as related to attendance and school activities.
• Collects daily attendance and reports to partner high schools.
• Meets with students and instructors regarding attendance.
• Documents attendance issues and mails attendance summaries to parents/guardians.
• Investigates absences and compiles information for the purposes of referring students to counselors and administrators regarding attendance concerns.
• Maintain and update campus phone list.
• Responsible for messages left on school voice mailbox and directing messages to correct employee or area.
• Operate Public Address system as needed.
• Handle emergency calls and situations.
• Obtain as much information as possible about school and community events and activities in order to answer questions from visitors, vendors, students and incoming callers.  Information is obtained by word-of-mouth as well as reading of newspapers and various web sites.
• Provide backup for events coordinator.
• Cross-trained to provide backup to the Student Services and BIS support staff areas when needed.
• Assist with clerical work for other departments and programs as needed. 
• Maintain students’ files in Student Services’ department.
• Other duties as assigned by Administration

Financial Aid:

• Work with prospective and current students and parents providing financial aid information and financial aid advice.
• Communicate with students regarding their financial aid package. 
• Communicate and assist students and parents with completion of FAFSA
• Assist with financialaid@cvtech email account
• Assist in the monitoring of Satisfactory Academic Progress of Title IV aid recipients
• Assist with maintaining and scanning financial aid files and other records
• Communicate with students regarding various scholarship opportunities
• Create student vendor information in School ERP Pro
• Invoice other entities as needed in School ERP Pro

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary work environment is in an office environment that regularly requires employee to sit, stand, and walk. Requires reliable, dependable and punctual attendance. The employee must occasionally lift and/or move up to 25 pounds. This is not an exhaustive list.

Canadian Valley Technology Center does not discriminate on the basis of race, color, sex, pregnancy, gender, gender expression or identity, national origin, religion, disability, veteran status, sexual orientation, age, or genetic information in its programs, services, activities and employment. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Title IX Coordinator: brent.casey@cvtech.edu;  504 Coordinators: 504@cvtech.edu; 405-262-2629, 6505 E Hwy 66, El Reno, OK 73036

Salary : $20 - $21