What are the responsibilities and job description for the Front Desk Staff position at Dr. Anushka Amin & Associates?
Company Description
Dr. Anushka Amin & Associates is a highly regarded dental practice in Conyers, GA, committed to providing excellent dental care paired with outstanding service. The team is dedicated to making each visit productive, comfortable, and positive, fostering an environment of open communication and trust. Led by Dr. Anushka Amin, the practice emphasizes conservative, personalized care and utilizes modern technology to serve patients of all ages. From routine checkups to advanced dental procedures, the practice aims to deliver exceptional care tailored to individual needs.
Role Description
This is a full-time, on-site Front Desk Staff position located in Conyers, GA. Responsibilities include greeting patients, managing phone inquiries, scheduling appointments, and maintaining patient records. The role also involves handling administrative tasks, assisting with insurance verification and billing, and ensuring smooth communication between patients and the dental team. As the first point of contact, you will play a key role in delivering exceptional customer service and helping create a welcoming environment for patients.
Qualifications
- Strong Phone Etiquette and experience in Receptionist Duties
- Excellent Customer Service and Communication skills
- Proficiency in Computer Literacy, including familiarity with office management software
- Ability to work in a team-oriented, fast-paced environment
- Attention to detail and organizational skills
- Prior experience in a dental or healthcare setting is a plus