What are the responsibilities and job description for the Store Team Member position at DQ- Dairy Queen Grill & Chill?
Job Overview
Join our dynamic retail team as a Store Team Member and become the friendly face that makes shopping memorable! In this energetic role, you'll deliver exceptional customer service, assist with product knowledge, and ensure the store operates smoothly. Your enthusiasm and proactive approach will help create a welcoming environment where customers feel valued and inspired to explore our wide range of products. Whether you're helping customers find the perfect item, managing sales transactions, or stocking shelves, your contribution will be vital to our store’s success. This paid position offers an exciting opportunity to develop retail skills while working in a lively, team-oriented atmosphere.
Duties
- Greet customers warmly and provide outstanding customer service to enhance their shopping experience
- Operate POS (Point of Sale) systems accurately for retail sales transactions and cash register operations
- Assist customers with product demos, upselling, and answering questions about store merchandise
- Stock shelves efficiently, ensuring products are well-organized, labeled, and replenished regularly
- Handle cash drawer management with precision, including cash handling and retail math calculations
- Maintain excellent phone etiquette when assisting customers or coordinating store activities
- Support merchandising efforts by arranging displays and ensuring product knowledge is up-to-date for effective selling
- Conduct product demos to educate customers about features and benefits of various items
- Assist in supervising team members when needed, fostering a collaborative environment
Qualifications
- Previous retail sales experience or grocery store experience is preferred but not required; enthusiasm is key!
- Strong communication skills with the ability to engage customers confidently in English and bilingual abilities are a plus
- Familiarity with POS systems, cash register operations, and retail math is highly desirable
- Demonstrated cashiering skills including cash handling and cash drawer management
- Excellent customer service skills with professional phone etiquette and effective communication abilities
- Ability to perform stocking duties efficiently while maintaining attention to detail
- Basic math skills necessary for retail transactions and inventory management
- Supervising experience is advantageous but not mandatory; leadership potential is valued
- Knowledge of retail store product knowledge, merchandising techniques, and upselling strategies enhances success in this role
Embark on a rewarding journey with us where your energy fuels our vibrant store environment! We’re committed to supporting your growth through comprehensive training and a positive team culture. If you’re passionate about delivering exceptional service and thrive in fast-paced settings, we want to hear from you!
Pay: $14.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Job Training, Reduced or Flexible HoursSalary : $14 - $17