Assistant Director - Intake and Informal Resolution

Job Title

Position Title: Assistant Director - Intake and Informal Resolution

Location: Central Office - Civil Rights and Compliance Department

Salary Range: $81,929 - $111,190

Reports to: Executive Director of Civil Rights Compliance

Bargaining Unit: N/A

Benefits Eligible: Yes

Telecommuting Eligibility: Eligible for up to 40% telecommuting (i.e., 2 days remote work)

Position Summary:

An Assistant Director of Intake and Informal Resolution: (i) oversees screening of complaints and conducts fact-finding sessions to asses next steps; (ii) conducts mediations, facilitated dialogues and other forms of conflict resolution arising out of protected class complaints; (iii) conducts investigations of claims made against the District under federal and state civil rights laws/regulations, Title IX, Section 504 and applicable District policies; (iv) drafts responses to, and/or liaises with, governmental agencies regarding claims asserted by governmental agencies, obligations under binding agreements, etc.; and (v) create and conduct trainings for employees and students, with a particular focus on conflict resolution.

This position requires experience with, and commitment to, ensuring equal opportunities for ethnic, racial, religious and (other) minority populations in protected classes. Expert conflict resolution, investigation, writing, and critical thinking skills are imperative. An Assistant Director should possess expert interpersonal relationship skills, high attention to detail, superb organizational skills, the ability to prioritize duties and a willingness to complete varied tasks across different areas of compliance.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university (Required)

• Law Degree (Juris Doctorate) from an accredited law school (Preferred).

• Minimum of 3 to 5 years of experience in conducting civil rights, Title IX, human rights and/or compliance investigations; or

• Minimum of 3 or more years facilitating informal resolutions or mediations arising out of civil rights, Title IX, human rights and/or compliance investigations.

• Knowledge of state, federal and local statutes, orders, court rulings and programs affecting civil rights and Title IX (Required).

• Knowledge of conflict resolution best practices, including restorative justice approaches (Preferred).

• Highly proficient in Microsoft Office 365 tools and applications including Outlook, Word, Excel, and SharePoint.

• Proficient in case management system/database (Preferred).

• Proficient in Adobe.

• Experience interacting with law enforcement or governmental agencies (Preferred).

• 2 to 3 years of experience of developing and delivering training programs (Preferred).

• Experience working in compliance, urban public school district or large/complex organizational setting (Preferred).

Essential Functions:

• Receive, process, and manage protected class discrimination and sexual harassment complaints, including primary screening of complaints made to the Department.

• Facilitate resolution activities for matters that do not proceed to investigation, and strengthen the existing informal resolution and training capacities within the Department - recognizing that not all complaints will require facilitated resolution and might be resolved through other efforts, including dialogue with individual(s) involved, managers, third party or HR official.

• Conduct and/or support investigations of Title VII, Title IX, Elliot-Larsen Civil Rights Act, (ELCRA) Equal Employment Opportunity Commission (EEOC), Americans with Disabilities Act (ADA), Section 504 and Age Discrimination in Employee Act (ADEA) complaints - including interviewing claimants, respondents and witnesses, reviewing documents and drafting reports.

• Monitor compliance with Title VII, Title IX, ADA, and ADEA to ensure a positive, productive, equitable work environment and to prevent discriminatory workplace practices.

• Schedule follow-up to monitor progress and provide additional support after Department assisted resolution and/or investigation.

• Work closely with other Department team members and District stakeholders to facilitate interim supportive measures.

• Collaborate with and provide consultation to District staff, advising managers and Human Resources on disciplinary issues.

• Provide official response to discrimination/harassment complaints filed with Michigan Employment Relations Commission (MERC) Michigan Department of Civil Rights (MDCR), U. S. Equal Employment Opportunity Commission (EEOC), U. S. Department of Education (US DOE), Office of Civil Rights (OCR), and other agencies with jurisdiction over such matters.

• Review federal and state law, District policy, work rules, and labor-contracts to reach findings regarding discrimination/harassment issues.

• Conduct research, gather and assemble information into reports and correspondence related to civil rights and Title IX complaints.

• Maintain files in a confidential manner consistent with federal and state regulations.

• Facilitate in-service training on civil rights and Title IX issues for employees and students, with a particular focus on conflict resolution and inclusion, and maintain data related to participant attendance.

• Assist administrators/supervisors in the interpretation of relevant school district work rules, regulations, policies, and procedures.

• Analyze Department data for annual/quarterly internal reports, including those requested by the Board, and as required for federal and state reporting.

• Develop policy, procedures, and administrative guidelines for civil rights and Title IX programs.

• Regularly support the Department in other job duties and functions related to the work of Civil Rights and Compliance.

• Fulfill other duties and responsibilities as assigned by the Executive Director (or Designee).

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Method of Application:

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at recruitment@detroitk12.org or phone at (313) 873-6897.Successful candidates are required to submit official transcript(s) at point of offer to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.

DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.