What are the responsibilities and job description for the Event Staff - Screener position at DPAC?
Event Staff - Screener
Job Description
Join Team DPAC as an Event Screener, where
you’ll be the first to greet our guests, ensuring safety and order
during our exciting performances. Whether it’s a sold-out concert or
comedy show or a blockbuster Broadway Production, you’ll be one of our unsung
heroes working to ensure everyone has a safe and secure experience. As an
Event Screener, you’ll also be the smiling face to our guests, ready to answer
questions and lend a helping hand.
Come be a part of creating unforgettable moments at
DPAC!
What you’ll do:
- Customer
Service Approach: Provide excellent customer service with a warm and
welcoming smile as guests enter the venue.
- Screening
Guests: Monitor walk-through screening systems at designated
entrances to screen guests ensuring safety and security.
- Guidance
and Assistance: Provide directional assistance and guidance to guests as
needed outside and inside the venue.
- Crowd
Control: Monitor front-of-house ingress and remain aware of your
surroundings.
- Seating Area Observation: Redeploy
inside seating area to serve as additional support for guest needs.
What you’ll bring:
- Adherence
to Protocols: Commit to following safety and security protocols and
guidelines.
- Ability
to Work Under Pressure: Maintain a calm and professional demeanor to
contribute to a positive guest experience, even in challenging situations.
While your job description provides a roadmap for
your role, it’s not set in stone. We value adaptability. So, there may be times
when we’ll ask you to try something new, contributing beyond your regular
duties.
Requirements
Physical Requirements:
- Ability
to perform duties outdoors in all weather conditions.
- Possess effective vision and communication skills through speech and
listening.
- Ability
to stand, walk, and climb stairs throughout a shift.
- Ability
to work in a variety of environments including heights, darkened
corridors, loud noise, flashing lights, and haze effects.
Additional Requirements:
- Available
for flexible hours year-round, including evenings, weekends, and holidays.
- High
school Diploma or GED.
- Reliable
transportation to Durham, NC.
- Access
to a mobile device such as tablet, personal computer, smartphone for
scheduling.
- Must
be at least 18 years old.
- Legally
able to work in the United States.
Requirements
A resume outlining your experience and qualifications is required.
A cover letter detailing why you’re a great fit for this position is also required.
Salary : $14 - $50