Dental Front Desk

Dental office experience is required. Applicants without dental experience will not be considered.

About Us:
At Doylestown Cosmetic Dental Center, we're redefining patient care with a focus on personalized experiences, innovation, and exceptional service.

We're looking for an experienced front desk to add to our team. Our ideal candidate possesses a deep understanding of Treatment Coordinating, insurance, patient experience and the contributions needed to successfully grow a dental office.

This is a 4 day a week position. We offer guaranteed hours production bonuses health insurance, dental and holiday pay.

Position Overview:
You will work as a liaison between our front and back team to provide support, plan, present, and secure treatment acceptance, building strong relationships with patients while ensuring a seamless experience.

The ideal candidate is a leader with a proven track record of growth, strong organizational skills and ability to increase production, case acceptance, patient satisfaction and retention, strategically.

Qualifications:

• Minimum of 1 year of front office experience is preferred.
• In-depth understanding of dental procedures, treatment codes, and insurance benefits.
• Strong consultative and communication skills with a patient-focused approach.
• Experience discussing and securing large-case financial plans.
• Proven track record of growth through leadership and implementing office protocols.
• Ability to multi-task, stay organized, and maintain professionalism in a fast-paced environment.

What You'll Do:

• Greet patients with a welcoming attitude and serve as their trusted point of contact.
• Present treatment costs, financial options, and in-house membership plan in a way that's easy to understand.
• Communicate insurance benefits clearly and assist patients with understanding their out-of-network or out-of-pocket responsibilities
• Schedule, confirm, and follow up on appointments to ensure smooth practice operations.