Maintenance Technician

FACE Culture:

All Team Members of FACE are expected to support the brand through active engagement in our core values:

·         Faith: being confident in one another

·         Attitude: responding positively regardless of circumstances

·         Consistency: doing what is expected everyday

·         Excellence: pursuing my personal best

The Maintenance Technician is responsible for the overall maintenance, repair, and operational efficiency of the mall’s facilities and equipment. This role ensures a safe, clean, and fully functional environment for tenants, customers, and staff. The technician performs preventative maintenance, responds to repair requests, and supports daily facility operations.

Key Responsibilities

General Maintenance:

• Perform routine inspections of building systems including HVAC, plumbing, electrical, lighting, and mechanical systems.
• Complete preventative maintenance tasks according to schedule.
• Troubleshoot and repair facility equipment and building components.
• Replace lighting, ceiling tiles, flooring, fixtures, and hardware as needed.
• Maintain common areas, restrooms, food court areas, and exterior grounds.

Electrical & Mechanical:

• Diagnose and repair minor electrical issues (outlets, breakers, lighting systems).
• Assist with HVAC system monitoring and minor repairs.
• Maintain (in coordination with contracted vendors) automatic doors.
• Monitor fire alarm and sprinkler systems.

Safety & Compliance:

• Ensure compliance with local safety codes and regulations.
• Conduct safety inspections and report hazards.
• Respond promptly to emergency maintenance situations.
• Maintain proper documentation of repairs and inspections.

Tenant & Customer Support:

• Respond to tenant service requests in a timely manner.
• Coordinate with external contractors and service providers when necessary.
• Maintain professional communication with tenants and mall management.

Grounds & Exterior Maintenance:

• Assist with parking lot upkeep and exterior lighting.
• Support seasonal tasks (e.g., snow removal, storm preparation).
• Ensure waste disposal areas are clean and properly maintained.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years of age or older
• Must have a valid Driver's License 
• Technical certification in electrical, HVAC, or related field preferred.
• 2 years of maintenance experience in commercial or retail facilities preferred.
• Basic knowledge of electrical, plumbing, HVAC, and mechanical systems.
• Ability to read blueprints and technical manuals is a plus.
• Strong troubleshooting and problem-solving skills.

Skills & Competencies

• Strong attention to detail
• Ability to work independently and as part of a team
• Good communication and customer service skills
• Time management and ability to prioritize tasks
• Physically capable of lifting up to 50lbs, climbing ladders, and standing for extended periods
• Must not have a fear of heights
• Ability to access and maneuver in confined spaces

Work Environment

• Indoor and outdoor work environment
• Various weather conditions
• May require evening, weekend, and holiday shifts
• On-call availability may be required for emergencies

Travel Requirements:
Travel within Myrtle Beach Market as needed and regularly

We are proud to be a Military Friendly Employer and strongly encourage applications from veterans, active-duty service members transitioning to civilian careers, and military spouses.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

FACE participates in E-Verify 

Background Screening Required