What are the responsibilities and job description for the Assistant Manager - Arcade - Guy Fieri's Downtown Flavortown Pigeon Forge position at Downtown Flavortown PF?
Are you a high-energy leader who thrives in the middle of neon lights, prize counters, arcade battles, and epic guest moments? Ready to coach an all-star team to deliver unforgettable FUN in the heart of our flavor-filled playground?
If you’re nodding your head, your dream gig is calling.
What You’ll Be Doing:
As an Assistant Manager, you’ll be right in the action—coaching our arcade team, keeping things running smoother than a skee-ball roll, and making sure every guest walks away saying, “That place was AWESOME.”
You’ll:
- Lead and inspire our team to bring energy, smiles, and top-tier service
- Keep the arcade and retail areas stocked, safe, clean, and running like a boss
- Maximize sales while keeping the FUN alive
- Tackle guest concerns with style and professionalism
- Troubleshoot game malfunctions and keep the tech humming
- Make sure our redemption wall is poppin’ and prize-tastic
- Help create a place where team members grow, thrive, and love their jobs
What You Bring to the Table:
- 1–3 years of leadership experience (arcade, retail, or entertainment preferred)
- A passion for coaching and people development
- A love for fast-paced environments (because we don’t do “boring”)
- Stellar communication skills and a big ol’ heart for hospitality
- Weekend warriors welcome—we need you when the party’s hoppin’
Bonus Points If You:
- Know your way around a POS system
- Are a Microsoft Office ninja (or at least friends with Word & Excel)
- Have experience fixing games, lanes, or broken card readers
Perks of the Playground:
- Work in one of the most unique entertainment spots around
- Be part of a team that laughs, plays, and creates memories every shift
- Opportunities to grow with a company that actually invests in you
- Great benefits, 401k, PTO, and Local Attraction Exchange
Ready to level up your career?
If you’ve got the energy, leadership, and drive to keep the FUN going all day long, apply now and bring your game face to Downtown Flavortown!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
FACE participates in E-Verify
Background Screening Required