What are the responsibilities and job description for the MEDICAL ASSISTANT FAMILY PRACTICE position at Down East Community Hospital?
Description
- Greets and prepares patient for office visit or outpatient procedure.
- Obtains vital signs and weighs each patient.
- Updates problem and medication list at each patient visit.
- Assists in procedures requested by the medical provider.
- Performs phlebotomy as needed.
- Checks charts routinely for omissions and compliance.
- Maintains sterilization process of all instruments.
- Makes referral and prescription calls per medical provider’s orders.
- Refilling prescriptions, per protocol and as applicable.
- Screens calls including emergency calls.
- Assures that all necessary release and consent forms are signed.
- Performs lab testing according to set protocols and maintains yearly competency.
- Performs look up per protocol on the Maine Prescription Monitoring Program.
- Performs Medication Prior Authorizations, as needed.
- Prepares electronic charts with all requested information in preparation of patient encounters.
- Schedules patients for procedures in OR and any outpatient test (x-rays, labs, etc), if applicable.
- Communicate with patients via various communication avenues, including secure messaging. Participates with any department quality indicators.
- Responsible to collect provider quality data as requested.
- Completes daily, weekly, and monthly checklists with duties to include inventory management, samples management, and other monitors.
- Obtains working knowledge of IMMPACT procedures, policies, performance expectations, etc. as needed.
- Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification.
- Responsible to maintain medical record privacy and security according to hospital policies and procedures at all times.
- Demonstrate a clear understanding of, and commitment to, the hospital’s mission, vision and values as well as the service excellence standards while completing all tasks and responsibilities.
- Provides coverage for other DECH physician offices when necessary.
- Seeks out needed information by staying informed and involved by attending meetings; reading memos, policies, meeting minutes, newsletters, email and other appropriate information in a timely manner.
- Uses patient handling techniques as appropriate to the needs of the individual patient in keeping with the Safe Patient and Handling and Movement Policy.
- Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
- Performs duties in a safe manner, in compliance with all safety policies and procedures
- Complies with the Code of Conduct and all appropriate policies and procedures
- Other duties, as assigned, that are relevant to the position and department
*DECH is an equal opportunity employer.
Requirements
- Ability to work with the public
- Able to handle multiple tasks simultaneously
- Immunization and injection administration, vision & hearing, phlebotomy
- Certified Medical Assisting degree or appropriate training.
- CMA or RMA certification with 90 days of hire if graduating from an accredited school
- On the job training-1 year of training with competency completed within that same, then CCMA certification within 90 days.
