MEDICAL ASSISTANT FAMILY PRACTICE

Description

• Greets and prepares patient for office visit or outpatient procedure.
• Obtains vital signs and weighs each patient.
• Updates problem and medication list at each patient visit.
• Assists in procedures requested by the medical provider.
• Performs phlebotomy as needed.
• Checks charts routinely for omissions and compliance.
• Maintains sterilization process of all instruments.
• Makes referral and prescription calls per medical provider’s orders.
• Refilling prescriptions, per protocol and as applicable. 
• Screens calls including emergency calls.
• Assures that all necessary release and consent forms are signed.
• Performs lab testing according to set protocols and maintains yearly competency.
• Performs look up per protocol on the Maine Prescription Monitoring Program.
• Performs Medication Prior Authorizations, as needed.
• Prepares electronic charts with all requested information in preparation of patient encounters.
• Schedules patients for procedures in OR and any outpatient test (x-rays, labs, etc), if applicable. 
• Communicate with patients via various communication avenues, including secure messaging. Participates with any department quality indicators.
• Responsible to collect provider quality data as requested.
• Completes daily, weekly, and monthly checklists with duties to include inventory management, samples management, and other monitors.  
• Obtains working knowledge of IMMPACT procedures, policies, performance expectations, etc. as needed.
• Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification. 
• Responsible to maintain medical record privacy and security according to hospital policies and procedures at all times.
• Demonstrate a clear understanding of, and commitment to, the hospital’s mission, vision and values as well as the service excellence standards while completing all tasks and responsibilities.
• Provides coverage for other DECH physician offices when necessary.
• Seeks out needed information by staying informed and involved by attending meetings; reading memos, policies, meeting minutes, newsletters, email and other appropriate information in a timely manner.
• Uses patient handling techniques as appropriate to the needs of the individual patient in keeping with the Safe Patient and Handling and Movement Policy. 
• Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
• Performs duties in a safe manner, in compliance with all safety policies and procedures
• Complies with the Code of Conduct and all appropriate policies and procedures
• Other duties, as assigned, that are relevant to the position and department

*DECH is an equal opportunity employer.

Requirements

• Ability to work with the public
• Able to handle multiple tasks simultaneously
• Immunization and injection administration, vision & hearing, phlebotomy
• Certified Medical Assisting degree or appropriate training.
• CMA or RMA certification with 90 days of hire if graduating from an accredited school
• On the job training-1 year of training with competency completed within that same, then CCMA certification within 90 days.