Manufacturing Quality Manager

Position Summary:

TheManufacturing Quality Managerdirects the Quality Management System (QMS), leads continuous improvement initiatives, manages quality control and assurance staff, and ensures products meet customer specifications and regulatory standards.They will oversee daily quality control whilemaintainingISO compliance and driving root cause analysis.

The position requires the ability to work and communicate with leadership functions across all levels,operationsand functions in PSG (including Supply Chain, Finance, Human Resources, Engineering, and Product Management,Salesand Marketing).

Essential Duties and Responsibilities:

• Develop, implement, and manage quality systems and proceduresfor the business

• Participate actively in the development and validation of controlled shop floor documentation toassistoperators in the manufacture,assemblyand shipping of quality products. This includes, but it is not limited to Control Plans, PFMEAS, etc.

• Partner with manufacturing leaders to assess effectiveness ofprocesses

• Participate in New Product Introduction and Plant Readiness to ensure plants are fully equipped to have seamless and smooth product launches

• Coordinate plant initiativesin order toachieve consistency and standardization of best QS practices across the manufacturing plant

• Responsible formaintaininga robustmetrologystrategy and standardization across the manufacturing plant

• Partner with Sourcing tomanage the siteSupplier Quality Program tomonitorongoing performance and to:

  • Approvenew suppliers

  • Place suppliers on controlled shipping

  • PPAP Management (internal and external suppliers)

  • Expanding business relationship

  • Reward Best-In Class performance

• Assistwith the investigation of customer complaints and implement corrective actions

• Support, develop and mentor Plant Quality Functions to enable them to create a Zero-Defect Culture across the plants

• Responsible for assessing andmaintaininga robust Internal Quality Audits System tomaintainongoing effectiveness of ISO 9000 Requirements and any other customer-specific requirements

• Assistwith the developmentand launch of ongoing training programs aimed at increasing manufacturing capabilities to improve Root Cause and Corrective Action skill levels

Qualifications / Requirements:

• Bachelor's degreerequiredin business or engineering

• Six Sigma Black Belt preferred

• MBA or master's in engineering preferred

• Certified Quality Engineer and/or Manager (ASQC CQE, CQM) are highly desirable

• Customer management skills

• Supplier development experience

• Proficient in budgeting and project management

• Program development,implementationand changemanagement experience

• Coaching and mentoring skills

• Influencing without authority

• Patience,perseveranceand passion to drive a Quality culture across the plants and regional teams

• Credibility and experience working effectively and directly with the Plant Quality and Leadership teams

• Excellent communication and coaching skills (written and verbal) at all levels from the shop floor to top management

• Ability to think strategically and execute tactically

• Strong problem-solving skills

• Strong business acumen

• Analytical thinking with a drive to create innovative solutions for sustainability

• Ability to and experience with work cross-culturally

Desired Characteristics:

• Attracts, Develops and Retains Talent - Creates a learning environment that recognizes and maximizes the potential of all employees. Develops high potential individuals for future strategic needs

• Results Driven - Produces results that exceed Dover's strategicobjectivesvia a combination of planning and implementation, whilelivingthe Dover Values

• Change Leadership - Aligns an organization and its people to drive for improvement and adopt new, challenging directions. Energizes a whole organization to want to change in the same direction. Influences others in a mature and empowering manner