What are the responsibilities and job description for the Salon Front Desk Associate position at Douglas J Institutes & Salons?
Description:
Douglas J is a pioneer in the beauty industry, with high-end Salon/Spas and Cosmetology Institutes across Michigan, Illinois, and Tennessee. We're more than a salon - we're a salon group that nurtures talent, provides exceptional service, and gives back to our communities.
Are you a charismatic daymaker with a heart for service? At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience.
What You'll Do:
- Welcome guests and manage check-in and check-out
- Support salon technicians with professional guest interactions and retention
- Assist with retail recommendations and purchases
- Perform Rituals of Renewal
- Reserve and confirm guest appointments
What We're Looking For:
- Charismatic personality with a heart for service
- Comfort with technology
- Flexibility to work evenings and weekends
- Exceptional organizational skills and attention to detail
- Team player who thrives in a fast-paced environment
Why You'll Love Working with Us:
- Be part of a company with over 55 years of growth, expansion, and evolution in the beauty industry
- Vibrant, fast-paced work environment
- Discounts on salon products and services
- Affordable insurance benefits and a 401(k) with a company match
- Opportunities for advancement
- At Douglas J, we celebrate diversity and are committed to creating an inclusive environment for all employees.