What are the responsibilities and job description for the Nail Technician position at Douglas J Institutes & Salons?
Description
For over 55 years, Douglas J has been a family-owned leader in beauty and wellness education and services, with Institutes and high-end Salons & Spas across Michigan, Tennessee, and Nebraska.
Our culture is rooted in creativity, education, care, and inclusion. We’re passionate about developing talent, creating exceptional guest experiences, and making a positive impact in our communities.
Why Douglas J?
We laugh, a lot! We love great music, beautiful hair and skin, and helping people feel their best—inside and out.
We’re a team of talented, kind people who value integrity, growth, education, and each other. We take our craft seriously, never stop learning, and never settle for less than our best.
Job Description
Provide guests with a relaxing, therapeutic nail experience while delivering exceptional service that helps them look and feel their best.
Essential Duties & Responsibilities
For over 55 years, Douglas J has been a family-owned leader in beauty and wellness education and services, with Institutes and high-end Salons & Spas across Michigan, Tennessee, and Nebraska.
Our culture is rooted in creativity, education, care, and inclusion. We’re passionate about developing talent, creating exceptional guest experiences, and making a positive impact in our communities.
Why Douglas J?
We laugh, a lot! We love great music, beautiful hair and skin, and helping people feel their best—inside and out.
We’re a team of talented, kind people who value integrity, growth, education, and each other. We take our craft seriously, never stop learning, and never settle for less than our best.
Job Description
Provide guests with a relaxing, therapeutic nail experience while delivering exceptional service that helps them look and feel their best.
Essential Duties & Responsibilities
- Warmly greet and welcome guests, creating a positive and professional experience from arrival through departure.
- Conduct thorough guest consultations using techniques and standards established by Douglas J.
- Perform the technical aspects of all nail services offered on the Douglas J service menu safely, efficiently, and professionally.
- Educate guests on appropriate at-home nail care and recommend products that support the health and appearance of their nails.
- Recommend and encourage pre-booking to help guests maintain their preferred service schedule.
- Meet or exceed established departmental goals for retail sales and guest retention.
- Build strong, lasting relationships with guests through personalized service and professional recommendations.
- Maintain a clean, organized, and sanitary service environment in accordance with applicable standards.
- Stay current with industry techniques, products, and service standards.
- Complete and maintain all required annual continuing education.
- Represent Douglas J professionally and contribute positively to the salon team and overall guest experience.
- Active Cosmetology or Manicurist License required.
- Previous experience providing professional nail services is a plus.
- Willingness to work a flexible schedule, including evenings and Saturdays.
- Excellent verbal communication skills.
- Superior guest service skills with a genuine commitment to creating exceptional guest experiences.
- Self-motivated and able to work independently.
- Strong ability to multitask in a fast-paced salon environment.
- Exceptional attention to detail.
- Maintain a polished, professional appearance consistent with the Douglas J Image Principle.
- Commitment to continued education and mastery of the nail craft.