Receptionist

Douglas Family Eyecare is a patient-centered optometry practice dedicated to providing exceptional vision care in warm and welcoming environment. We pride ourselves on our commitment to patient satisfaction and our collaborative team culture.

We are expanding and seeking a friendly and reliable front desk receptionist to join our team! The ideal candidate will be the first point of contact for patients, providing a welcoming atmosphere and exceptional service. As a key player in our patient-focused practice, you will handle a variety of tasks including scheduling, insurance verification, and patient communications.

Responsibilities:

• Greet patients warmly and professionally as they enter the office.
• Answer phone calls, address inquiries, and manage appointment scheduling.
• Maintain patient records and handle confidential information with discretion.
• Verify insurance details and assist with billing-related questions.
• Facilitate communication between patients and optometrists or other staff.
• Help maintain a clean and organized reception area.
• Support additional office tasks, such as data entry and filing, as needed.
• Order contact lenses for patients and assist with showing some eye glass frames for browsing patients that may be waiting in the waiting room.

Qualifications:

• Previous experience as a receptionist, customer service, or administrative role (experience in a medical or eyecare setting is a plus).
• Strong communications and interpersonal skills, with a focus on patient care.
• Excellent organizational skills and attention to detail.
• Ability to multitask and handle a fast paced environment.
• Proficiency in basic computer applications and electronic medical records systems.
• Positive attitude and a commitment to maintaining a professional appearance.

Benefits:

• Competitive salary
• Paid time off/vacation and holidays
• Bonus System
• Vision care
• Opportunities for career development and training
• A supportive, patient-centered work environment

About Us:

At Douglas Family Eyecare, our mission is to provide exceptional eye care while fostering a culture of trust and effective communication. We value a compassionate approach and aim to create a welcoming environment for all patients. Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $15 - $17