Wellness Coordinator

: This is responsible professional work in support of Senior Services wellness-based programs, activities, and events. The position assists the Senior Services Program Manager in the development, implementation, execution and evaluation of a diversified program of senior wellness activities at Senior Services. Major job functions include coordinating non-emergency medical transportation services, conducting participant assessments, scheduling and managing medical appointments, organizing wellness initiatives, and maintaining detailed and accurate participation records. Work is performed under the immediate supervision of the Senior Services Program Manager, and the employee has considerable independence to manage and complete program assignments.

Assess outdoor pick-up areas around participant residences for safety hazards, including driveway conditions, traffic exposure, and wheelchair loading/unloading accessibility.

Ability to plan, coordinate, and manage logistics for medical transportation across multiple schedules

• Knowledge of or ability to learn county and department operations, ordinances, policies, procedures, terminology, and materials as they relate to assignment
• Knowledge of or ability to learn state laws and regulations as they relate to assignment
• Knowledge of administrative principles, practices, standards, terminology, and software
• Knowledge of business English, spelling, and grammar

• Knowledge of program development
• Knowledge of program participants’ interests, abilities, and behavior
• Knowledge of modern office practices, methods, and equipment
• Knowledge of specialized software, materials, terminology, and forms essential to the assignment

• Skill in effective inter-personal, public relations and customer service; excellent oral and written communication skills to satisfactorily resolve conflicts and issues, and to explain established policies and procedures to employees and the general public
• Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly
• Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments and deadlines efficiently, accurately, and professionally
• Skill in the use of personal computers, MS Office Suite, databases, spreadsheets, and word processing; typing and entering data into a computer system accurately and efficiently
• Ability to apply commonsense

  to understand, follow, and complete verbal and written instructions
• Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner; both orally and in writing; establishing and maintaining effective, professional, and cordial working relationships
• Ability to count and balance monies collected
• Ability to demonstrate compassion and respect in client interactions, with disabled individuals and others needing special assistance; ability to deal effectively with individuals from diverse backgrounds
• Ability
  to handle confidential information professionally and to exercise discretion in performing assigned job duties; inability to maintain confidentiality will be grounds for dismissal
• Ability to make sound, independent decisions within policy guidelines by exercising good judgment and intelligent situation-assessment
• Ability to plan and implement Senior programs
• Ability to provide instruction and direction; effective leadership skills; ability to train, supervise, and motivate staff and/or volunteers
• Ability to read and comprehend a variety of documents, memos, instructions, correspondence, policies, etc.
• Ability to reconcile data; make necessary additions, revisions, and updates
• Ability to remain composed, professional, and pleasant in a stressful, fast-paced, high-volume environment
• Ability to research, analyze data, and compile information to create clear and concise reports, records, correspondence, and other written material; ability to create clear, accurate, and effective presentations; ability to develop promotional materials
• Ability to resolve routine and non-routine problems and complaints by applying or adapting established policies and procedures
• Ability to drive a County vehicle for various assignments in a variety of community settings and traffic conditions
• Ability to work in a team setting
• Ability to work independently in the absence of specific instructions or direct supervision