What are the responsibilities and job description for the Automotive Appointment Setter position at Doug's Automotive Group?
Doug's Hyundai is searching for an enthusiastic and professional automotive appointment setter to be the initial face and voice of our busy service department. The ideal candidate has excellent customer service skills and the ability to multi-task in an exciting and fast-paced environment.
Personality is paramount as you are oftentimes going to be the first face and/or voice of our service department. We are looking for someone dynamic, engaged, and willing to go the extra mile for our customers and co-workers.
Daily tasks will include but not be limited to:
-Greet and welcome service customers and direct them to the appropriate service advisor.
-Answer calls and manage our AI interface, text messaging, and call volume.
-Have a thorough understanding of our phone system, our scheduling process, and our AI phone support tools.
-Take payment from customer upon completion of work
-Assist our service team with incoming appointments.
We operate well-respected dealerships, priding ourselves in over 50 years of customer service, long term employees, and exciting vehicles.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Edmonds, WA 98026 (Required)
Work Location: In person
Salary : $22 - $24