What are the responsibilities and job description for the Restaurant Manager - DoubleTree Suites by Hilton Phoenix position at DoubleTree Suites Phoenix Airport?
Why you will love working here:
At DoubleTree Suites by Hilton Phoenix, we invest in you. Our full-time Team Members enjoy great benefits and meaningful perks, including:
- Medical, Dental & Vision Insurance (after 60 days)
- 401(k) with 4% match and immediate 100% vesting (after 60 days)
- Voluntary benefits (Accident, Critical Illness, Hospital Indemnity, Supplemental Life)
- Vacation, Paid Sick Time & Holiday Pay
- Wellness Programs & Safety Shoes benefit
- Meal Credit & Meal Discounts
- Hilton Team Member Hotel Discounts
- Recognition Programs and a supportive team culture
What you will do:
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Oversee daily restaurant and bar operations to ensure exceptional service, quality, and profitability
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Lead, coach, and develop Food & Beverage team members
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Manage staffing, schedules, and labor aligned with business needs
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Resolve guest concerns professionally and lead service recovery efforts
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Plan and execute promotions, special events, and high-volume operations
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Maintain compliance with food safety, sanitation, and brand standards
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Support banquet and catering functions as business needs require
When scheduled as MOD, you will:
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Serve as the primary on-site leader for hotel operations
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Handle escalated guest concerns and approve service recovery
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Respond to emergencies and ensure guest and team member safety
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Coordinate with all departments to ensure smooth hotel operations
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Complete MOD reports and communicate key issues to leadership
What we are looking for:
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High school diploma required; some college preferred
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Minimum 2 years of Assistant F&B Manager or similar leadership experience
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At least 6 months of hotel experience
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ServSafe or State Food Manager Certification (required)
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TIPS Certification (required)
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MICROS experience preferred
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Strong leadership, communication, and problem-solving skills
Schedule & physical requirements:
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Must be available for days, evenings, weekends, and holidays
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Standing/walking required for extended periods
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Ability to lift up to 30 lbs occasionally
DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Claudia.flores@doubletreephoenix.com or call (602) 683-9422 to let us know the nature of your request.