Front Desk Agent

Front Desk Agent

Front Desk Agent

Position Name

At a Glance

Here is some basic information about this Position:

Company

Position Location

Bentonville, AR

Position Type

Full Time

Remote Type

Onsite

Salary

$14.00 - $16.00 per hour

Job Description

Position: Front Desk Agent

Location: Bentonville, AR

If you believe genuine hospitality leaves a lasting impression, we invite you to explore an opportunity with Beechwood Hospitality, an MMI company at DoubleTree Suites located in Bentonville, AR. We have full-time and part-time positions available, starting at $14.00-$16.00 depending on experience. This position also requires a clean driving record due to transporting guests in our shuttle van during shifts when needed.

Key Responsibilities:

• Greet and check-in guests with professionalism and enthusiasm

• Assist guests with check-out and ensure billing accuracy

• Respond to guest questions and provide recommendations about the hotel and local attractions

• Address guest concerns promptly and courteously to ensure a positive experience

• Maintain a clean, organized, and inviting front desk environment

• Communicate effectively with housekeeping, maintenance, and leadership teams

• Manage phone calls, reservations, and administrative duties as needed

What We’re Looking For:

• Previous hospitality or guest service experience preferred

• Strong communication and interpersonal skills

• A friendly, outgoing personality with a passion for guest care

• Ability to multitask and remain organized in a fast-paced setting

• Flexibility to work varied schedules, including weekends and holidays

• A commitment to delivering exceptional service and creating memorable guest experiences

If you enjoy connecting with people, thrive in a service-focused environment, and take pride in creating exceptional stays, we would love to hear from you.

Beechwood Hospitality, an MMI company fosters a work environment that is inclusive as well as diverse, where team members are encouraged to be themselves. Beechwood Hospitality, an MMI company is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Benefits

We are proud to offer the following benefits to our employees:

• Milestone Service Awards
• Paid Holidays
• Health Insurance
• 401k with Employer Match
• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Mental Health Benefits
• Disability Insurance
• Professional Development & Support

Ready to join our team?