What are the responsibilities and job description for the Guest Service Agent/Front Desk - Hotel position at DOUBLETREE BY HILTON WICHITA AIRPORT?
Doubletree by Hilton Wichita Airport is looking for Team Members to join our Front Desk department. We offer competitive wages, benefits, and room rate discounts all over the world.
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Qualifications
- Strong customer service skills with a focus on guest satisfaction
- Previous experience in a hotel or hospitality environment
- Proficient in front desk operations and guest services
- Excellent phone etiquette and communication skills
- Ability to manage multi-line phone systems effectively
- Knowledge of hospitality management principles is a plus
- Bilingual or multilingual abilities are advantageous
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14