What are the responsibilities and job description for the Night Auditor position at Doubletree by Hilton- Colorado Springs?
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation: $17.50 - $18.00 hourly
Qualifications
Compensation: $17.50 - $18.00 hourly
Qualifications
- Diploma or equivalent from high school is required; some college is desired
- Overnight shift; requires flexible hours
- Excellent customer service and communication skills are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Experience in the hospitality industry or guest services is preferred, but not required
- Provide exceptional service to all hotel guests during their stay
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Process additional administrative, bookkeeping. and accounting procedures as required
Salary : $18 - $18