What are the responsibilities and job description for the Front Desk Agent position at DoubleTree by Hilton Bristol?
The DoubleTree by Hilton in Bristol is currently seeking a qualified Front Desk Agent to join our award winning team. We are seeking highly energetic and professional people who are looking for a career in hospitality with the potential to grow. We offer health benefits for full time employees.
DUTIES AND RESPONSIBILITIES:
- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Posts room charges and taxes to guest accounts.
- Processes guest charges voucher and credit card vouchers.
- Transfer charges and deposits to master accounts.
- Verifies all account postings and balances.
- Monitors the current status of coupon, discount, and other promotional programs.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Understand and knows how to perform check-in and check-out procedures.
- Must be able to stand for an eight-hour shift
Must have flexible availability and be able to work weekends and holidays. Apply with your resume or in person at the front desk.
Job Type: Part-time
Pay: From $16.35 per hour
Benefits:
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $16