What are the responsibilities and job description for the ADMINISTRATIVE COORDINATOR 3 position at DOTD-Engineering & Operations?
Salary
$2,387.00 - $4,089.00 Monthly
Location
Alexandria, LA
Job Type
Classified
Job Number
08/10099/AC3/07.28.26-LT
Department
DOTD-Engineering & Operations
Division
District 8- Alexandria
Opening Date
07/28/2026
Closing Date
8/4/2026 11:59 PM Central
About this Job
District 08-UNIT 001 Alexandria, LA
Job Number: 08/10099/AC3/07.28.26-LT
District Recruitment for Rapides Parish:
This position functions as a Switchboard Operator within the District Business Office. Incumbent must be self-motivated and able to perform duties independently with little to no supervision on a regular basis. The incumbent will participate in DOTD structured training programs as appropriate and attend
all continuing education classes and conferences deemed necessary to facilitate the performance of required tasks.
While in official capacity, DOTD employees must comply with applicable Louisiana and Civil Service laws, rules and regulations, as well as DOTD policies, procedures, manuals, and directives.
Please visit our DOTD Career Center for more information about our agency:
http://wwwsp.dotd.la.gov/Inside_LaDOTD/Divisions/Mgmt_Finance/HR/Pages/Career_Center.aspx
An ideal candidate should possess the following competencies:
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Responsible for operation of the Switchboard by phone and two-way radio.
- Greeting all customers, that include both internal and external.
- Ensure that calls are forwarded to the proper person or department in a courteous and timely manner.
- Communicate with management personnel and vendors, exchanging information and resolving problems.
- Scan all pay documents into Content Manager, using a multi feeder Fujitsu Scanner.
- Responsible for assisting the traveling public
- Responsible for the entry, of all calls received from customers, into the Customer Service Database.
- Open and stamp all incoming mail for the Business Office and sort and distribute all other incoming mail.
- May be required to perform other duties as necessary, including, but not limited to, emergency/disaster support activities.
Position-Specific Details:
Appointment Type: Probational/Promotional
Work Schedule: Monday-Friday from 7:45AM to 4:15PM.
Work Schedule: Monday-Friday from 7:45AM to 4:15PM.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Shuntel Davis
ADA Business - District 08/Unit 001
Office: 318-561-5104
Email: Shuntel.Davis@la.gov
Shuntel Davis
ADA Business - District 08/Unit 001
Office: 318-561-5104
Email: Shuntel.Davis@la.gov
The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.
Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available: https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,387 - $4,089