What are the responsibilities and job description for the Sales Representative position at DOT Registrations INC?
Position Overview
The Sales Representative / DOT Compliance Agent is responsible for generating new business by assisting commercial drivers and transportation companies with Department of Transportation (DOT) compliance requirements. This role combines consultative sales, customer service, and administrative accuracy to ensure clients are properly registered and remain compliant with federal and state regulations.
Key Responsibilities
Sales & Client Engagement
- Proactively contact prospective clients via outbound calls and follow-up inquiries
- Educate clients on DOT compliance requirements and available services
- Present and recommend appropriate compliance solutions based on client needs
- Accurately close sales and meet or exceed individual performance goals
DOT Compliance Support
- Assist clients with DOT registrations, filings, and compliance documentation
- Review applications for accuracy and completeness prior to submission
- Ensure timely processing of DOT-related requests and renewals
- Maintain accurate client records in CRM systems
Customer Service & Communication
- Provide professional, clear, and responsive communication with clients
- Maintain consistent follow-up to ensure client satisfaction and compliance completion
- Address client questions or concerns regarding DOT processes and requirements
Administrative & System Responsibilities
- Update and maintain client data in internal systems (CRM, compliance platforms)
- Adhere to company procedures and compliance standards
- Coordinate with management and administrative teams as needed
Qualifications & Requirements
- Strong sales, communication, and interpersonal skills
- Ability to work in a fast-paced, performance-driven environment
- High level of accuracy and attention to detail
- Comfortable using computers, CRM systems, and office software
- Reliable, punctual, and professional demeanor
- Prior sales or customer service experience preferred (DOT or compliance experience a plus)
Compensation & Benefits
- Competitive commission-based compensation with high earning potential
- Performance incentives and bonuses
- Paid training provided
- Opportunities for advancement and long-term career growth
Work Environment
- Office-based position
- Structured schedule with multiple shift options
- Supportive team environment with ongoing coaching
Pay: $45,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $45,000 - $150,000