Off Premise Supervisor

Dos Hermanos is a fun, team-orientated, growing company to work for. We are a family-owned business born in Columbus over a decade ago. We started as a single, stationary food truck and now have 5 brick-and-mortar locations, 5 mobile food trucks, a taco cart, a concession stand inside the Greater Columbus Convention Center, as well as catering services for events of all sizes.

We are seeking a highly motivated and professional Off-Premise Supervisor to lead and oversee all off-premise events, including catering, pop-up events, and concession operations. This role requires exceptional leadership, organizational skills, and attention to detail to ensure each event meets or exceeds client expectations while upholding company standards.

Key Responsibilities:

Event Leadership & Execution:

• Oversee all off-premise events, such as catering, pop-ups, and concession events at corporate and local businesses (e.g., Chase, Columbus State, Columbus Convention Center, other high profile clients and corporate businesses).

• Collaborate with Management and clients to finalize event details, including menus, event timelines, and special requests.

• Conduct site visits as needed to assess setup requirements and logistics.

• Ensure all necessary equipment, supplies, and food are prepared and transported to the event location.

• Lead the off-premise team to deliver high-quality experiences while maintaining professionalism with team members, guests, and clients.

• Ensure food, health and sanitation standards are strictly followed at all events.

• Strive to achieve optimal outcomes for each event, representing the brand effectively and consistently.

Team Management:

• Recruit, train, weekly schedule for the Off Premise Team, and manage off-premise team members to ensure a cohesive and efficient operation.

• Create and manage staff schedules to meet the needs of each event.

• Foster a positive team environment that promotes collaboration and accountability.

• Supervise staff during off-premise events, assigning tasks and ensuring team efficiency.

• Train staff on proper food handling, presentation, and customer service standards.

Client & Guest Relations:

• Act as the primary on-site point of contact for clients during events, addressing concerns and ensuring satisfaction.

• Build and maintain strong relationships with clients and guests to encourage repeat business and referrals.

• Act as the on-site point of contact for clients, addressing concerns and ensuring satisfaction.

• Handle last-minute requests or changes with flexibility and composure.

Operations & Planning:

• Collaborate with the Head of Sales to plan event logistics and align with client expectations.

• Attend weekly sales and operations meetings to review upcoming events and provide updates.

• Coordinate with vendors, partners, and internal teams to ensure successful event execution.

• Manage timing of food and beverage service to align with the event schedule.

Qualifications:

• Proven experience in event management, catering, and offsite events.

• Strong leadership and interpersonal skills with the ability to manage a diverse team.

• Excellent organizational and time-management skills, with the ability to handle multiple events simultaneously.

• In-depth knowledge of health and sanitation standards in the food and beverage industry.

• Ability to work 50 hours per week, including evenings and weekends, based on business needs.

• Professional demeanor with a focus on client and guest satisfaction.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Employee discount

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Experience:

• Supervising: 1 year (Required)
• Catering: 1 year (Required)
• Events management: 1 year (Required)

Work Location: In person

Salary : $50,000