What are the responsibilities and job description for the Housekeeping position at dormienetwork?
At Dormie Network, we provide an exclusive, retreat-style golf experience with world-class courses, top-tier amenities, and a focus on hospitality. Our Lodging team plays a crucial role in maintaining the comfort and cleanliness of our clubhouse and cottages, ensuring a welcoming and memorable stay for our members and guests. With attention to detail and a commitment to excellence, we create an environment that reflects the high standards of Dormie Network.
FULL TIME AND PART-TIME POSITIONS AVAILABLE
JOB SUMMARY
Maintains cleanliness of clubhouse and cottage areas while tending to the needs of members and guests to meet their lodging requests.
ESSENTIAL JOB FUNCTIONS
The essential functions include, but are not limited to the following:
- Ensure daily cleanliness of clubhouse, cottage areas and other facilities on the property.
- Assist in the set-up, maintenance, cleanliness and appearance of the clubhouse and cottages storage areas.
- Greet members and guests in a professional and courteous manner.
- Assists other areas of the club as needed.
- Maintains club personal appearance standards. Wears assigned uniforms.
- Adheres to all Dormie Network’s policies and procedures.
- Works with all other employees to become an efficient working team.
- Must be well mannered, display a smile at all times, greet guests, members, and fellow employees when encountered, show appreciation to the guests and the members, and demonstrate a willingness to help guests and members at all times.
KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Communicate clearly both orally and in writing.
- Excellent interpersonal and customer service skills.
- Strong organizational skills and attention to detail.
- Strong time management skills with a proven ability to meet deadline.
- Ability to function well in a high-paced and at times stressful environment.
- Work independently in the absence of supervision.
- Maintain confidentiality of sensitive information.
SUPERVISORY RESPONSIBILITIES
- None
EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Previous experience in customer service position preferred.
PHYISCAL REQUIREMENTS
- Prolonged periods of standing and walking.
- Able to bend, stretch, twist, and turn when laundering and cottage set up / tear down.
- Must be able to visually inspect cleanliness of cottage and other required areas.
- Must be able to lift and carry up to 50 pounds.
- Able to communicate with others.
JOB DETAILS
DEPARTMENT: Lodging
REPORTS TO: Director of Housekeeping
JOB CLASS: Non-Exempt
EEO CODE: 09
DATE MODIFIED: 3/2023
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.