What are the responsibilities and job description for the Installation Manager position at donkennedyroofing?
About Us:
Don Kennedy Roofing has proudly served Nashville and Middle Tennessee since 1978, growing on a foundation of customer satisfaction and servant leadership. From its humble beginnings with Don Kennedy building out of his home, the business now spans residential and commercial roofing, gutter services, and exterior cleaning. Licensed, bonded, and insured, our team values integrity, craftsmanship, and treating customers like extended family. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations!
Installation Manager
The Installation Manager (IM) leads plans and crews to ensure successful completion of residential roofing and construction projects. This role oversees scheduling, crew assignments, job quality, and cost management while maintaining high standards of safety and customer satisfaction. The IM is responsible for training and developing, monitoring crew performance, and matching crews to projects based on skills and capabilities. Additional responsibilities include reviewing order changes, validating CRM (ServiceTitan) entries, and partnering with office staff to ensure accurate job costing and compliance with company standards.
Key Responsibilities
- Supervise and train team members, ensuring they understand expectations and execute their roles effectively
- Assign crews to jobs based on workload and capabilities, maximizing available capacity
- Addressing and resolving project challenges in real time, including coordinating materials and equipment
- Review and validate change orders for accuracy and margin adherence
- Quality control for photos and reports submitted by PMs to ensure work quality meets company standards
- Oversee crew pay, ensuring all work is captured and relayed to Production Administrators for job costing
- Conduct occasional site visits for spot checks and quality control
- Serve as a technical resource for crew leaders, answering roofing or ServiceTitan-related questions
- Holds accountability for Google review performance, accurate change orders, and adherence to processes
- Serves as a point of contact for customers throughout projects and addresses concerns as needed
Qualifications
Required:
- Previous experience in roofing or construction as a project manager or leader
- Strong computer literacy, with ability to use ServiceTitan or similar software
- Valid driver’s license with a clean driving record
- Solid leadership experience with ability to manage and develop a team
- Problem-solving and prioritization experience while handling multiple projects at once.
Preferred:
- Roofing knowledge with ability to answer technical questions
- CDL license designation
Schedule & Compensation
- 8–10 hour shifts with weekend work as needed
- Full-time role with salary plus performance-based bonuses
Compensation & Benefits Disclosure
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Estimate of total expected annual earnings:
$75,000 - $90,000 USD
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
At Don Kennedy Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we’d love to hear from you!
Apply Today!
Don Kennedy Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Salary : $75,000