What are the responsibilities and job description for the Account Supervisor position at Doner?
What You’ll Do
- Serve as a primary client contact, building strong relationships and maintaining ongoing communication to support client goals and expectations
- Support and lead the development of creative briefs and strategic recommendations in partnership with strategy and senior leadership
- Manage and oversee multiple creative and production workstreams from concept through delivery, ensuring alignment with objectives, timelines, and budgets
- Collaborate with internal teams (creative, strategy, production, project management) to move work forward and troubleshoot any project risks
- Participate in and lead internal and client meetings, presentations, and status check-ins, ensuring clear communication and follow-through
- Track and analyze campaign and business performance data to inform future recommendations and planning
- Manage internal communications such as conference reports, status documents, and strategic updates
- Provide mentorship and guidance to junior team members, helping them grow professionally and stay aligned with processes and expectations
- Assist in managing billing and budget tracking, including project estimates and forecasts
- Integrate emerging AI technologies into daily workflows to support innovation, automation, and operational excellence.
What You’ll Need to Succeed:
- Bachelor’s degree in Marketing, Advertising, Communications, or a related field
- 5–6 years of relevant advertising agency experience, including client-facing roles
- Strong understanding of modern marketing channels (digital, video, social, traditional)
- Proven ability to manage multiple projects simultaneously and prioritize shifting deadlines
- Excellent verbal and written communication skills, with the confidence to present to clients and senior stakeholders
- Strong attention to detail, organizational skills, and ability to work both independently and collaboratively
- Proficiency in Microsoft Office, Google Suite, and Keynote
- Motivated to grow strategic thinking and leadership skills
- A proactive, solution-oriented mindset and a positive, team-first attitude