What are the responsibilities and job description for the Residential Service Plumber position at Done Right Today Plumbing, Heating, and Air Conditioning?
Done Right Today Plumbing, Heating & Air Conditioning
Wilmington, DE | Full-Time | Year-Round Work
Pay: Up to $40/hour Strong Earning Potential
Ready for a Better Plumbing Career?
If you’re an experienced Residential Service Plumber with strong plumbing repair, troubleshooting, and customer service skills, we want to talk to you.
If your background includes residential plumbing service, drain cleaning, leak detection, water heater repair, fixture installation, or pipe repair, this is an opportunity to put your experience to work and grow your career.
We’re a family-owned and operated home-service company that has grown rapidly in just eight years. In 2026, Done Right Today was recognized as a Top Workplace in Delaware and received a Culture Excellence Award for being a Company Headed in the Right Direction.
We’re building a place where talented plumbers can make great money, have steady work, continue developing their skills, and build a long-term career.
Why Plumbers Choose Done Right TodayWhen you join our team, you get more than another plumbing job.
We offer:
- Up to $40/hour
- Strong earning potential
- Steady, year-round residential plumbing service work
- Company vehicle
- Benefits
- Health, dental & vision insurance
- 401(k)
- Paid time off
- Tools provided
- Ongoing technical support
- Career growth and advancement opportunities
- A growing, family-owned company
- A team environment where strong performance is recognized
- 2026 Top Workplace in Delaware
- 2026 Culture Excellence Award – Company Headed in the Right Direction
We believe good plumbers should have the tools, support, opportunity, and steady workload they need to succeed.
What You’ll Do
As a Residential Service Plumber, you’ll work directly with homeowners to diagnose plumbing problems, recommend repair and replacement options, and complete high-quality residential plumbing service work.Your responsibilities will include:
- Diagnose and troubleshoot residential plumbing systems, including water supply lines, drain lines, and plumbing fixtures
- Perform plumbing repairs, preventive maintenance, equipment replacements, and plumbing upgrades
- Identify and repair plumbing leaks, damaged pipes, and faulty connections
- Repair and replace toilets, faucets, sinks, garbage disposals, shutoff valves, and other plumbing fixtures
- Service, repair, and install water heaters based on your training and experience
- Diagnose clogged drains and perform drain cleaning using appropriate tools and equipment
- Repair and replace piping, fittings, and connections using appropriate materials and installation methods
- Explain plumbing problems, service recommendations, and repair and replacement options clearly to homeowners
- Use flat-rate pricing or a price book to present accurate service options
- Deliver high-quality workmanship while following applicable plumbing codes and company standards
- Complete accurate work orders, service notes, and job documentation
- Maintain a clean, organized company vehicle, plumbing tools, and work area
- Follow safety procedures and treat every customer’s home with care and respect
- Provide professional customer service and represent Done Right Today in the field
What We’re Looking For
We’re looking for experienced plumbers who are confident in residential plumbing diagnostics, service, and repair and comfortable communicating with homeowners.
Our ideal candidate has:
- 3 years of residential plumbing experience preferred
- Residential service plumbing and repair experience strongly preferred
- Strong plumbing troubleshooting and diagnostic skills
- Experience with leak detection, pipe repair, and water supply systems
- Experience repairing and installing toilets, faucets, sinks, valves, and plumbing fixtures
- Water heater service, repair, and installation experience
- Drain cleaning and drain troubleshooting experience
- Experience working with common piping materials, such as PVC, CPVC, PEX, and copper
- Knowledge of plumbing systems, installation methods, and applicable plumbing codes
- Experience with flat-rate pricing or a price book preferred
- Experience with ServiceTitan or similar field service software preferred
- Strong customer service and communication skills
- Ability to explain plumbing repair and replacement options clearly
- Ability to use plumbing hand tools, power tools, and diagnostic equipment
- Valid driver’s license and clean driving record
- Professional appearance, strong work ethic, and attention to detail
- Ability to work independently while contributing to a team
- Desire to continue learning and growing in the plumbing trade
Build Your Career With Done Right Today
We’ve accomplished a lot in our first eight years, but we’re only getting started.
Done Right Today is continuing to invest in our people, our plumbing training, our fleet, our operations, and the future of the company.
We want residential service plumbers who are looking for a place to build a long-term career and continue developing their technical and customer service skills.
If you’re currently working as a Service Plumber, Residential Plumber, Plumbing Technician, or Plumbing Service Technician and wondering whether there’s a better opportunity out there, we’d like the chance to show you what we’re building.
Join One of Delaware’s Top Workplaces
Put your plumbing service, repair, installation, and troubleshooting experience to work with a growing company offering strong earning potential, steady year-round work, great benefits, a company vehicle, paid training, and advancement opportunities.
Come see why Done Right Today was named one of Delaware’s Top Workplaces.
Apply today. Let’s talk about your future.
Pay: Up to $40.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Residential Service Plumber: 3 years (Preferred)
Work Location: On the road