Ops Professional (for Billing Function)

itle: Ops Professional (for Billing Function)Location: New York, NY (4 Days Onsite)Job Description:We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.End-to-End Billing ManagementLead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.Data Management & ReconciliationAggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.Perform in-depth reconciliations between:Custodian feedsInternal books & recordsPricing & NAV systemsCRM/contract repositoriesIdentify and resolve discrepancies proactively to ensure accurate billing outputs.Billing System OperationsOperate and enhance workflows in billing engines such as:RevportEagle/Advent APX BillingSalesforce (contract modules)Workday Financials or Oracle/NetSuite billing modulesConfigure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.Partner with technology teams to drive automation and reduce manual touchpoints.Invoice & ReportingGenerate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.Process Governance & Client InteractionServe as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.Enhance billing policies, documentation, SOPs, checklists, and control frameworks.Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.Qualifications & SkillsMandatory Experience8 years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.Technical & Tool ProficiencyExperience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).Familiarity with data extract and reconciliation tools:AlteryxPower BI / TableauExcel (advanced — macros, pivoting, lookups, modeling)Experience with document management or contract systems (e.g., Salesforce, SharePoint).Functional ExpertiseIn-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.Knowledge of billing-related controls, audit trails, and compliance requirements.Soft SkillsExceptional attention to detail and accuracy in a high-stakes financial environment.Strong analytical and problem-solving mindset.Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.Preferred Experience (Nice to Have)Background in hedge fund or private equity fee calculations.Exposure to custodial billing for platforms.Experience in revenue assurance or fee leakage analysis.Prior involvement in migration or system-implementation projects for billing engines.Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.