What are the responsibilities and job description for the Customer Service position at Donald Echols Insurance Agency?
Join a team that cares about our customers and you! Donald Echols Insurance Agency in Lacey, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Career Growth Opportunities
Mon-Fri Schedule
Retirement Plan
Hands on Training
Disability Insurance
Dental Insurance
Health Insurance
Paid Time Off (PTO)
Vision Insurance
Life Insurance
Responsibilities
- Maintain knowledge of new products and services.
- Provides on-going support to insurance clients as needed.
- Provide customers with additional information about new products and services.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Work independently and as part of a team.
- Assess and identify the wants and needs of your customer(s) over the phone.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Must be highly self-motivated.
- Professional phone etiquette.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- A Property & Casualty insurance license is required.