What are the responsibilities and job description for the Supervisor position at Domino's?
Domino’s Pizza – Multi-Store Supervisor Job
Are you a results-driven leader with the ability to manage multiple locations, optimize operations, and build strong, high-performing teams? Domino’s Pizza is seeking an experienced Multi-Store Supervisor to oversee multiple store locations, ensure operational excellence, and drive business growth. This role is perfect for professionals who thrive in a fast-paced, customer-centric environment and are committed to maintaining the high standards that make Domino’s a global leader in the pizza industry.
Position Overview:
As a Multi-Store Supervisor, you will play a critical leadership role in overseeing daily operations across multiple Domino’s locations. Your responsibilities will include ensuring consistency in store performance, employee development, financial management, and customer satisfaction. You will act as a bridge between store management and higher leadership, ensuring the seamless execution of company strategies while fostering a positive work environment that encourages growth and teamwork.
Key Responsibilities:
Multi-Unit Management & Leadership
Directly oversee multiple Domino’s store locations, ensuring compliance with corporate standards and store performance benchmarks.
Support and mentor store managers in developing leadership skills, improving operational efficiency, and driving business success.
Conduct regular store visits to assess operations, provide hands-on coaching, and address any challenges impacting performance.
Foster a culture of teamwork, accountability, and continuous improvement across all stores.
Operational Excellence & Customer Experience
Implement strategies to optimize store operations, inventory management, and labor costs while maintaining profitability.
Monitor key performance indicators (KPIs), including sales, customer satisfaction, food quality, and delivery efficiency across multiple locations.
Resolve escalated customer concerns with professionalism and ensure prompt resolution, preserving brand reputation and customer loyalty.
Uphold Domino’s commitment to fast, fresh, and high-quality products by enforcing brand guidelines and operational procedures.
Financial Oversight & Business Growth
Analyze financial reports and identify areas for cost reduction, revenue growth, and improved operational efficiency.
Collaborate with store managers on budgeting, forecasting, and profitability strategies to drive financial success.
Develop and implement local marketing initiatives to increase brand visibility and sales across store locations.
Identify expansion opportunities and strategies for business growth within the designated region.
Compliance, Training & Employee Development
Ensure stores comply with health and safety regulations, food safety guidelines, and labor laws.
Lead staff training initiatives, promoting professional development and employee engagement across all stores.
Implement processes to maintain a high level of employee retention, motivation, and satisfaction.
Drive recruitment efforts by ensuring hiring standards meet company needs and developing talent pipelines for managerial roles.
Qualifications & Requirements:
Education: Bachelor’s degree in Business Administration, Management, or related field OR
Experience: Minimum of 3 years of supervisory experience at Domino’s Pizza.
Demonstrated leadership ability to manage multiple locations effectively.
Strong problem-solving, conflict resolution, and decision-making skills.
Excellent communication and interpersonal abilities to engage teams, corporate leadership, and customers.
Ability to work a flexible schedule, including evenings, weekends, and peak business hours.
Willingness to travel between locations, providing in-person leadership and support.
Why Choose Domino’s?
Competitive salary & benefits package, including health coverage and performance-based bonuses.
Opportunities for career growth within Domino’s corporate and franchise operations.
Work in a fast-paced, rewarding environment where innovation, teamwork, and leadership are valued.
Be part of a globally recognized brand committed to customer excellence and business success.
Are you ready to take the next step in your leadership journey? Join Domino’s as a Multi-Store Supervisor and help shape the future of multiple stores while making a real impact in the industry.
Apply today and become an essential part of the Domino’s success story!