What are the responsibilities and job description for the Process Assistant I, II or III position at Dominion Energy?
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today .
Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
This position does not offer relocation assistance.
Job Summary
This role performs routine clerical tasks that support office workflows and processes. Specific duties include:
Required Knowledge, Skills, Abilities & Experience
Process Assistant I
0-2 years general office experience; basic interpersonal/communications skills; must have basic knowledge of computers including Microsoft office products Word, Excel, Outlook and SAP; performs tasks in SAP such as processing invoices, timekeeping, etc with guidance and direction from supervisor; basic knowledge of company and department procedures; must be able to work independently & as a team member; basic knowledge of company and department procedures and works under close supervision.
Process Assistant II
2 - 5 years general office experience; ability to manage multiple activities and resources; strong oral and written communication skills; proficient personal computer skills basic analytical and problem-solving skills; ability to work independently and as part of a diverse team; proficient skills using spreadsheet and word processing applications and SAP; basic knowledge of company and department procedures and works under immediate supervision.
Process Assistant III
5 years general office experience; comprehensive knowledge of company and department procedures associated with business process or function; strong skills using spreadsheet, word processing and SAP; ability to prioritize work and exercise considerable discretion in the performance of duties; ability to manage multiple activities and resources; strong oral and written communication skills; strong personal computer skills; strong analytical and problem-solving skills; ability to work independently and as part of a diverse team and works under general supervision.
Education Requirements
High School Graduate , GED
Licenses, Certifications, or Quals Description
Working Conditions
Office Work Environment 76 -100%
Other Working Conditions
Test Description
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.
Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.
You can experience the excitement of our company – it's the difference between taking a job and starting a career.
Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
This position does not offer relocation assistance.
Job Summary
This role performs routine clerical tasks that support office workflows and processes. Specific duties include:
- Accurately enters invoices for payment.
- Ensures records for compliance of corporate policies and standards are up to date.
- Accurately enters times for field personnel (weekly task).
- Follows office safety practice.
- Takes calls from the contact center reps to answer questions about orders and speaking with plumbers to coordinate orders for upgrades.
- Provides excellent customer service to both internal and external customers
- Works with area supervisor and analyst to review customer bills.
- Provides support for sales and engineering (creating orders)
- Reviews and maintains orders for accuracy
- Compliance Tasks are dispatched.
- Customer Facing Orders are dispatched.
- Maintenance orders are dispatched.
Required Knowledge, Skills, Abilities & Experience
Process Assistant I
0-2 years general office experience; basic interpersonal/communications skills; must have basic knowledge of computers including Microsoft office products Word, Excel, Outlook and SAP; performs tasks in SAP such as processing invoices, timekeeping, etc with guidance and direction from supervisor; basic knowledge of company and department procedures; must be able to work independently & as a team member; basic knowledge of company and department procedures and works under close supervision.
Process Assistant II
2 - 5 years general office experience; ability to manage multiple activities and resources; strong oral and written communication skills; proficient personal computer skills basic analytical and problem-solving skills; ability to work independently and as part of a diverse team; proficient skills using spreadsheet and word processing applications and SAP; basic knowledge of company and department procedures and works under immediate supervision.
Process Assistant III
5 years general office experience; comprehensive knowledge of company and department procedures associated with business process or function; strong skills using spreadsheet, word processing and SAP; ability to prioritize work and exercise considerable discretion in the performance of duties; ability to manage multiple activities and resources; strong oral and written communication skills; strong personal computer skills; strong analytical and problem-solving skills; ability to work independently and as part of a diverse team and works under general supervision.
Education Requirements
High School Graduate , GED
Licenses, Certifications, or Quals Description
Working Conditions
Office Work Environment 76 -100%
Other Working Conditions
Test Description
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.
Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.
You can experience the excitement of our company – it's the difference between taking a job and starting a career.