What are the responsibilities and job description for the Housing Navigator position at Domestic Violence Action Center?
Housing Navigator
Honolulu, HI | Full Time | $44,000/ year
About the Role
The Housing Navigator will support survivors of domestic violence in locating, securing, and maintaining safe and affordable housing. This role combines direct client advocacy with system navigation-assisting participants through housing applications, referrals, landlord relations, and post-placement support. The Housing Navigator plays a vital role in empowering survivors to build stability and independence while fostering connections with community partners, landlords, and support services.
What We Offer:
- 100% paid Medical, Dental & Vision (UHA)
- 14 Paid Holidays, including your birthday off!
- Up to 6 weeks annual PTO, with accrual starting Day 1!
- 401K Retirement Plan (Mutual of America)
- Life Insurance, Pet Insurance, & FSA options
- Discounts at local businesses across the island
- M-F work schedule, 8:30am-4:30pm
- A passionate, mission-aligned team making a daily impact
Minimum Qualifications
- Bachelor’s degree in social work, psychology, or related field OR at least two (2) years of experience working with survivors of domestic violence and/or individuals/families experiencing homelessness.
- Basic knowledge of domestic violence dynamics and current housing practices for people experiencing homelessness.
- Strong ability to connect with individuals from diverse socio-economic and cultural backgrounds.
- Comfortable working both independently and collaboratively in a fast-paced nonprofit environment.
- Flexible schedule availability to meet client and program needs.
Bonus skills we value:
- Experience in crisis intervention and long-term client advocacy.
- Knowledge of local housing resources and public subsidies.
- Familiarity with the justice system and Oʻahu’s social service network.
Key Responsibilities
- Conduct thorough assessments of survivor participants’ housing needs, barriers, and eligibility.
- Support clients in the housing search, application, and placement process, including referrals to subsidies and community programs.
- Maintain a caseload of up to 36 clients, with updated case plans and assessments.
- Provide ongoing post-placement support to promote housing retention and safety.
- Administer risk assessments, safety planning, and crisis intervention services as needed.
- Accompany clients to housing appointments, interviews, and court hearings when appropriate.
- Advocate with landlords, institutions, and agencies while encouraging survivor self-advocacy through an empowerment-based model.
- Staff DVAC’s Helpline, providing immediate support, assessment, and referrals.
- Ensure strict confidentiality and compliance with DVAC policies and survivor-centered practices.
- Track and report service statistics, attend required trainings, and participate in case review meetings.
We believe all persons should be treated with equality, dignity and fairness. With high quality and culturally sensitive programs, delivered with integrity and compassion we are creating safety and self-sufficiency for survivors and their children.
Apply today with your resume, cover letter, and three references.
Salary : $44,000
