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CIS Housing Navigator

Institute for Human Service
Honolulu, HI Full Time
POSTED ON 4/20/2026
AVAILABLE BEFORE 6/19/2026

Summary of responsibilities:

The CIS Case Manager provides quality case management to include pre and post tenancy services for homeless clients offering education and support for the client and others in the client’s significant support network. Links clients to community resources to further independence and stability and working collaboratively with fellow team members. Provides crisis support for CIS consumers and ensures that client input is included in every step of the entire treatment and recovery process with a commitment to work with clients/ target population in community based settings.  Assists clients to obtain the support, skills, and services necessary to improve their level of functioning within their communities and thereby reduce hospitalization and/or recidivism to the shelter.  


  1. Clinical acumen

  2. Problem solving

  3. Crisis management

  4. Organization

  5. Teamwork


Required Knowledge/Skills/Abilities

  1. Knowledge community resources and issues associated with homelessness.

  2. Case coordination skills

  3. Strong interpersonal communication skills.

  4. Possess personal qualities of integrity, patience and commitment to mission.

  5. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.


Required Education & Experience

  1. High School Diploma or GED equivalent.

  2. One to two years of direct case management or supportive Housing services experience working with homeless or other disenfranchised individuals.

Preferred Education & Experience

  1. Bachelor’s Degree in Human Services, Social Work or related field from an accredited university.

  2. Two years case management experience in nonprofit setting serving homeless individuals.

  3. Experience navigating healthcare, human services and substance abuse systems of care.

  4. Valid Driver’s License and clean traffic abstract. 

 IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is an employer of National Service.

Salary : $20 - $22

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