What are the responsibilities and job description for the Sr Application Support Engineer (SCADA & ITOA Scheduling) - Fulltime / W2 position at Dolphin Solutions Inc?
Job Details
Role: Sr Application Support Engineer (SCADA & ITOA Scheduling)
Location: Huntington, NY (Hybrid)
Duration: Fulltime / W2
The engineer will provide technical, operational, and administrative support for mission-critical applications that enable SCADA (Supervisory Control and Data Acquisition) and ITOA Scheduling Switch Operations. This role ensures the reliability, performance, and security of control-room and field-operations systems. The engineer will also own key processes for application metrics, monitoring, patch management, and compliance reporting, ensuring systems remain stable, up-to-date, and optimized. The ideal candidate has strong analytical skills, experience with real-time operational systems, and the ability to work in a high-availability environment with strict change-management controls.
Required Qualifications
- 10 years of experience supporting enterprise or operational technology systems.
- Strong experience with SCADA systems, OT environments, real-time control systems, or grid/field operations software.
- Familiarity with scheduling or switching operations tools (ITOA or equivalent).
- Strong understanding of Windows Server/Linux environments, networking, and application integration.
- Experience with patching tools, configuration management, and application lifecycle support.
- Familiarity with SQL queries, scripting (PowerShell, Python), or automation tools.
- Experience in the electric utilities, energy, power generation, transmission, or industrial control systems domains, is preferred.
- Strong communication, documentation, and stakeholder engagement skills.